Operations Associate - Towne Mall

Primary Responsibilities

• Customer Service - Working quickly around the store, assisting customers with questions and requests.
• Executes pricing and signing - Changing ticket prices and signing merchandise efficiently.
• Replenish and restock the store - Ensuring merchandise is available for the sales floor.
• Receive and unload merchandise - Unloading trucks and preparing merchandise in the backroom.
• Backroom standards - Maintaining a safe, clean, and organized stockroom.
• Omnichannel - Contributing to online and in-store fulfillment processes.
• Merchandise strategy - Implementing merchandising plans communicated by leadership.
• Participates in a learning environment - Absorbing new information from peers or training materials.

Core Competencies & Accomplishments

• Results - Solving problems and making decisions that impact sales, profit, or customer service; executing work efficiently and effectively; inspiring strong performance.
• Ownership - Providing excellent customer service; building positive relationships; taking responsibility for actions and outcomes.
• Intensity - Finding ways to improve the customer experience; showing confidence and courage; acting with energy and urgency.

Work Experience

Requires 1-2 years of retail experience.

Pay

Pay Range: USD $12.00/Hr - USD $15.00/Hr.

Benefits

• Medical/dental/vision insurance
• Term life insurance
• Paid vacation/holidays
• 401(k) with Company match
• Associate discount on JCPenney merchandise
• Eight paid holidays per calendar year for eligible associates
• Additional compensation for working on designated holidays

About JCPenney

JCPenney is a shopping destination for diverse, working American families. It offers a wide range of products from various national and private brands and provides personal services like salons, portraits, and optical services. The company serves customers through both physical stores and its e-commerce platform, celebrating its 120th anniversary in 2022. For more information, visit JCPenney's Newsroom or follow them on social media platforms.