Operations Associate - Tempe Marketplace

Primary Responsibilities

• Customer Service - Work quickly and efficiently to provide excellent customer service.
• Executes pricing and signing - Change ticket prices and signs merchandise accurately and promptly.
• Replenish and restock the store - Ensure merchandise levels are maintained to meet customer needs.
• Receive and unload merchandise - Assist in unloading trucks and organizing merchandise in the backroom.
• Backroom standards - Maintain a safe, clean, and organized stockroom.
• Omnichannel - Contribute to online and in-store fulfillment processes.
• Merchandise strategy - Implement merchandising plans communicated by leadership.
• Participates in a learning environment - Absorb new information from peers or training materials.

Core Competencies & Accomplishments

• Results - Solve problems and make smart decisions that impact sales, profit, or customer service; execute tasks efficiently and effectively; inspire strong performance in others.
• Ownership - Provide exceptional customer service; build positive, inclusive, and respectful relationships; take responsibility for actions and outcomes.
• Intensity - Find ways to improve the customer experience; act confidently and courageously; demonstrate energy and urgency in work.

Work Experience

Requires 1-2 years of retail experience.

Benefits

• Medical/Dental/Vision Insurance
• Term Life Insurance
• Paid Vacation/Holidays
• 401(k) with Company Match
• Associate Discount on JCPenney Merchandise
• Eight Paid Holidays per Calendar Year
• Additional Compensation for Holiday Shifts

About JCPenney

JCPenney is a shopping destination for diverse, working American families. The company offers a broad range of products including fashion, apparel, home, beauty, and jewelry from both national and private brands. Services include salon, portrait, and optical services. JCPenney serves customers through various channels including its website and physical stores. The company has a rich history dating back to 1902 and continues to connect with customers through shopping and community engagement. For more information, visit JCPenney's Newsroom or follow them on social media platforms.

Pay Range

USD $15.25/Hr - USD $19.07/Hr.