Operations Associate - Southpark Mall

Primary Responsibilities

• Customer Service - Maneuver around the store at a fast pace, assisting customers with questions and requests.
• Executes pricing and signing - Change ticket prices and sign merchandise quickly and accurately.
• Replenish and restock the store - Understand customer needs and prepare merchandise for the sales floor.
• Receive and unload merchandise - Work with colleagues to unload trucks and organize merchandise.
• Backroom standards - Maintain a safe, clean, and organized stockroom.
• Omnichannel - Contribute to online and in-store fulfillment processes.
• Merchandise strategy - Execute merchandising plans communicated by leadership.
• Participates in a learning environment - Absorb new information from peers or training materials.

Core Competencies & Accomplishments

• Results - Solve problems, make smart decisions, and drive sales, profit, or customer service.
• Ownership - Provide excellent customer service, build positive relationships, and take responsibility for actions.
• Intensity - Find ways to improve the customer experience and act with energy and urgency.

Work Experience

Requires 1-2 years of retail experience.

Benefits

• Medical/Dental/Vision Insurance
• Term Life Insurance
• Paid Vacation/Holidays
• 401(k) with Company Match
• Associate Discount on JCPenney Merchandise
• Eight Paid Holidays per Calendar Year
• Additional Compensation for Holiday Shifts

About JCPenney

JCPenney is a shopping destination for diverse, working American families. It offers a broad range of products including fashion, apparel, home, beauty, and jewelry from various brands. The company provides personal services such as salons, portraits, and optical services. JCPenney serves customers through both physical stores and its e-commerce platform. The company has a rich history dating back to 1902 and continues to connect with customers through shopping and community engagement. For more information, visit JCPenney's Newsroom or follow them on social media platforms.

Pay Range

USD $12.00/Hr - USD $15.00/Hr.