Operations Associate,PSA (Temp-To-Hire), Plano

About the role

We are seeking an Operations Associate to join our expanding Grading operations in Plano, TX. This role involves handling receiving, encapsulation, quality control, and shipping responsibilities across the operation.

Responsibilities

• Open, separate, and itemize department's mail by service type.
• Match, count, and check items.
• Verify service type with payment and verify its eligibility.
• Enter item information into the database and print stickers containing order details.
• Work with the Customer Service and Problem Orders departments to resolve problems and expedite completion of customers' orders.
• Work with the Sales department for orders that have special deals and/or pricing.
• Work with other cross-functional teams on special projects and/or deals.
• Encapsulate and seal event tickets.
• Learn various sizes of gasket sizes and ticket holders.
• Crack-out and re-seal event tickets according to changes.
• Inspect assembled parts and product for defects and deviations.
• Verify information such as submission form details, product quantity, identification stickers, and labels.
• Sort all orders by return carrier service.
• Verify order correctness and completeness.
• Package orders in mailing box containers, seal with tape and attach outside labels.
• Process shipping for specified return carrier and close order.

Requirements

• Strong written and verbal communication skills.
• Able to work in a team environment.
• Able to prioritize all tasks and work in a fast-paced work environment.
• Professional in behavior, respectful to coworkers, and able to work under pressure in fast-paced environments.
• Produces high quality, accurate work and demonstrates thoroughness in work.
• Dependable and able to follow instructions and respond to directions from supervisors.
• Working knowledge of Microsoft Office, e.g. Word, Excel, Outlook, PowerPoint, and Google Suite, e.g. Gmail, Google Docs, and Google Sheets.
• Good hand-eye coordination and comfortable with physical labor.
• Previous experience in a warehouse or manufacturing environment is a plus.

Physical Requirements

• Bending and Twisting: Bending neck/waist, twisting neck/waist, and squatting.
• Computer Use: Typing, mouse work, and sitting and looking at a computer potentially for long periods of time.
• Hand Use: Regular hand use for various tasks.
• Hearing Requirements: Ability to hear alarms, signals, and verbal instructions.
• Lifting and Carrying: Ability to lift, carry, and move materials up to 50 lbs.
• Receiving and Inspecting Submissions: Ability to receive, and in some departments inspect, submissions. Ability to use a sharp blade and retrieve submissions from packaging.
• Sitting or Standing: Ability to sit or stand for extended periods of time.

Pay

The reasonable estimated hourly rate for this position is $17. Actual compensation varies based on a variety of non-discriminatory factors, including location, job level, prior experience and skill set.

Schedule

This is a full-time position with a 6:30 AM - 3:00 PM shift, Monday through Friday.