Jobs · Management · Massachusetts

Operations Associate - Part Time

SEPHORA · Holyoke, MA · 4 mo ago
Management$18–$20.5/hrPart-time

About the role

As a key member of our team, you will be responsible for [insert specific responsibilities here].

Responsibilities

  • Manage customer inquiries and resolve issues efficiently.
  • Handle returns and exchanges according to company policies.
  • Process orders and ensure timely delivery.
  • Provide exceptional customer service through phone, email, and chat.

Requirements

  • High school diploma or equivalent.
  • Excellent communication skills.
  • Ability to work independently and manage multiple tasks.
  • Basic computer literacy, including proficiency in Microsoft Office.

Qualifications

  • At least 1 year of retail experience preferred.
  • Experience in customer service is a plus.
  • Knowledge of the company's products and services.

Skills

  • Strong problem-solving abilities.
  • Customer-focused attitude.
  • Effective time management.

Benefits

  • Comprehensive health insurance coverage.
  • Flexible work schedule.
  • Professional development opportunities.

Pay

$15.00 per hour.

Schedule

Monday - Friday, 8:00 AM - 5:00 PM.

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