Operations Associate (Part-Time)

About the role

Our Operations team is critical to our success and we are looking for a diligent and passionate part-time Operations Associate to help with our in-store lottery ticket operations. Reporting to the Assistant Operations Manager, you will be based on-site in Woburn, MA. This is the perfect opportunity if you’re interested in operations and are excited about furthering your career at a start-up and playing a key role in the growth of a new business!

Responsibilities

• Be our ultimate lottery ticket processor by fulfilling customer orders in an organized and systematic manner
• Follow open and/or closing procedures for our retail and fulfillment location
• Ensure in-store equipment remains in good operating condition
• Troubleshoot basic technical issues on printing/scanning equipment
• Escalate issues, concerns, and feedback as appropriate in a timely manner to the supervisor on duty
• Participate in special ad-hoc projects
• Adhere to established operating procedures to maintain quality standards
• Scan, handle and move lottery products efficiently and safely through the fulfillment process (may include some repetitive motion)

Requirements

• A minimum of a High School degree or equivalent
• The willingness to work flexible hours as needed, which may include extended shifts in the day or night and/or occasional weekends or holidays
• Prior experience in retail, restaurant, or warehouse operations, or an interest in general operations management
• A passion for learning new processes and technologies

Qualifications

• You have grit, tenacity, and what people describe to be a “get it done” mentality.
• You have a high attention to detail and are organized in how you work and get things done.
• You fully own and are committed to your work. You don’t believe in cutting corners and it shows in the quality of your work.
• You get excited about and get your energy from fast-paced environments.
• You are not bothered by change or shifting priorities. You’ve been described as adaptable and solutions-oriented.

Benefits

• $19 hourly pay rate
• 401k
• Sick Time
• Dedication to Lifelong Learning through our Monthly Speaker Series
• Monthly cultural and social events
• A culture of trust and accountability