Operations Associate - Pan American S/C

Primary Responsibilities

• Customer Service - Working around the store at a fast pace, assisting customers with questions and requests.
• Executes pricing and signing - Changing ticket prices and signing on merchandise quickly and accurately.
• Replenish and restock the store - Assisting sales floor peers and leaders by pulling and preparing merchandise to meet customer needs.
• Receive and unload merchandise - Working with colleagues to unload trucks and prepare merchandise in the backroom.
• Backroom standards - Keeping the stockroom safe, clean, and organized.
• Omnichannel - Contributing to omnichannel efforts such as Buy Online Pickup in Store, Ship from Store, Order Delivery and Returns, Shipping Online Orders, and Merchandise Receiving.
• Merchandise strategy - Executing plans communicated by leadership to place merchandise throughout the store, ensuring an outstanding customer experience.
• Participates in a learning environment - Absorbing new information from peers or training materials on merchandise, shrink, safety, productivity, and other business processes.

Core Competencies & Accomplishments

• Results - Solve problems and make smart decisions that drive sales, profit, or customer service; execute work efficiently and effectively; inspire strong performance in self and others.
• Ownership - Provide great customer service; cooperate and build positive, inclusive, and respectful relationships; take accountability for actions and outcomes.
• Intensity - Proactively improve the customer experience; show confidence and courage to do what's right; take action with energy and urgency.

Requirements

At least 1-2 years of retail experience.

Qualifications

High school diploma or equivalent required.

Skills

Excellent customer service skills.

Benefits

Competitive benefits package including medical/dental/vision insurance, term life insurance, paid vacation/holidays, and 401(k) with Company match. Eligible for an associate discount on JCPenney merchandise.

Pay

USD $15.25/Hr - USD $19.07/Hr.