Operations Associate - North Grand Mall

Primary Responsibilities

• Customer Service - Working around the store at a fast pace, assisting customers with questions and requests.
• Executes pricing and signing - Changing ticket prices and signing merchandise quickly and accurately.
• Replenish and restock the store - Assisting sales floor peers and leaders in pulling and preparing merchandise to meet customer needs.
• Receive and unload merchandise - Unloading trucks and preparing merchandise in the backroom.
• Backroom standards - Keeping the stockroom safe, clean, and organized.
• Omnichannel - Contributing to omni-channel efforts such as Buy Online Pickup in Store, Ship from Store, Order Delivery and Returns, Shipping Online Orders, and Merchandise Receiving.
• Merchandise strategy - Executing plans communicated by leadership on merchandise placement throughout the store, maintaining merchandising standards.
• Participates in a learning environment - Absorbing new information from peers or training materials on merchandise, shrink, safety, productivity, and other business processes.

Core Competencies & Accomplishments

• Results - Solving problems and making smart decisions that drive sales, profit, or customer service; executing work efficiently and effectively; inspiring strong performance in oneself and others.
• Ownership - Providing great customer service; cooperating and building positive, inclusive, and respectful relationships; taking accountability for actions and outcomes.
• Intensity - Proactively improving the customer experience; showing confidence and courage to do what's right; taking action with energy and urgency.

Requirements

At least 1-2 years of retail experience.

Qualifications

N/A

Skills

N/A

Benefits

• Medical/dental/vision insurance
• Term life insurance
• Paid vacation/holidays
• 401(k) with Company match
• Associate discount on JCPenney merchandise
• Additional compensation for working on designated holidays

Pay

USD $12.00/Hr - USD $15.00/Hr

Schedule

Early morning position

About JCPenney

JCPenney is the shopping destination for diverse, working American families. The Company serves customers where, when, and how they want to shop - from jcp.com to more than 650 stores in the U.S. and Puerto Rico. JCPenney offers a broad portfolio of fashion, apparel, home, beauty, and jewelry from national and private brands and provides personal services including salon, portrait, and optical. The Company and its 50,000 associates worldwide serve customers through shopping and community engagement. In 2022, JCPenney celebrates 120 years as an iconic American brand by continuing its legacy of connecting with customers through shopping and community engagement.