Operations Associate - New Grad

About the role

As an Operations Associate at GITAI, you will support the daily operations of a fast-moving hardware startup. This is an entry-level role designed for someone early in their career, but it is not a light administrative role. You will learn startup operations by doing the work directly: office operations, purchasing support, receiving and shipping, employee travel, internal events, benefits and onboarding support, vendor coordination, and finance administration.

Responsibilities

• Support daily workplace operations, including office organization, supplies, repairs, maintenance, mail, deliveries, vendor coordination, and workspace setup.
• Help maintain a clean, safe, organized, and secure office environment for employees, candidates, visitors, and vendors.
• Support purchasing and procurement operations, including purchase requests, vendor communication, purchasing system updates, documentation, order tracking, and internal follow-up.
• Aid in receiving, shipping, inventory checks, and logistics coordination for office supplies, hardware-related items, and other daily operational needs.
• Arrange employee travel, including hotels, flights, rental cars, and transportation, while following company policies and budget requirements.
• Support external test-site operations, including contractor and vendor coordination, site visits, scheduling, purchasing follow-up, and occasional short business trips when needed.
• Support employee-related operations, including onboarding logistics, benefits administration support, internal events, team activities, and other People Operations tasks.
• Aid Accounting and Corporate teams with invoices, receipts, vendor records, reimbursement support, document collection, and other administrative work.
• Create, update, and maintain simple internal procedures, checklists, and trackers so recurring work becomes faster and clearer.
• Identify small operational problems and help resolve them before they become distractions for engineers, managers, or the leadership team.
• Take on more responsibility as you learn the company and build trust.

Requirements

• Recent graduate or early-career candidate with strong execution ability. Prior internships, part-time work, campus jobs, student organization leadership, retail, hospitality, customer support, logistics, event operations, or other hands-on experience is helpful.
• Associate’s or Bachelor’s degree, or equivalent practical experience.
• Comfortable working fully onsite in Torrance, CA and supporting hands-on office operations, including receiving packages, moving supplies, setting up rooms, coordinating vendors, tracking orders, updating records, and handling daily office needs.
• Strong attention to detail, follow-through, and ownership. You do not need years of experience, but you do need to be reliable with many small tasks.
• Clear written and verbal communication. You will work with employees, managers, vendors, candidates, visitors, and external partners.
• Comfortable using Google Workspace, Slack, spreadsheets, and common office software. You should be able to learn new tools quickly.
• Ability to use AI tools such as ChatGPT, Gemini, or similar tools responsibly to work faster and more accurately, including drafting documents, creating checklists, organizing information, summarizing details, and improving workflows.
• Practical judgment and the ability to stay calm when priorities change during the day.
• Comfortable with physical office tasks, including lifting and moving items up to 50 lbs as needed.
• Willingness to support occasional local or regional business travel, including same-day trips or short overnight stays, for test-site setup, vendor coordination, or other operational needs.
• Interest in learning how a fast-moving hardware startup operates from the inside.

Qualifications

• Health Insurance – Platinum medical plan with 100% company-paid medical, dental, and vision coverage for employees; 90% for dependents
• 401(k) Plan – Company match up to 3.5%, with traditional and Roth options
• Time Off – 11 paid holidays per year, 12 days of paid vacation per year, and paid sick leave (in accordance with applicable law)
• Office Perks – Free snacks and drinks, plus regular team events
• Mission-Driven Culture – Work alongside passionate teammates on real space hardware
• Cutting-Edge Work – Direct access to next-gen space robotics and flight hardware

Benefits

• Health Insurance – Platinum medical plan with 100% company-paid medical, dental, and vision coverage for employees; 90% for dependents
• 401(k) Plan – Company match up to 3.5%, with traditional and Roth options
• Time Off – 11 paid holidays per year, 12 days of paid vacation per year, and paid sick leave (in accordance with applicable law)
• Office Perks – Free snacks and drinks, plus regular team events
• Mission-Driven Culture – Work alongside passionate teammates on real space hardware
• Cutting-Edge Work – Direct access to next-gen space robotics and flight hardware

Pay

Your actual level and base salary will be determined on a case-by-case basis and may vary based on the following considerations: job-related knowledge and skills, education, and experience.

Schedule

Regular Work Hours: 9 am - 5 pm