Operations Associate, Mapping

About The Team

DoorDash Labs is an independent team within DoorDash. We explore robotics and automation to transform last-mile logistics. If you have a passion for applying robotics solutions in a service used by millions of people, we want to talk to you!

About The Role

As a Mapping Operations Associate (D3), you will be a key individual contributor on the Mapping Ops team, focused on keeping the fleet’s maps healthy and current. You will coordinate and execute data collection runs, validate map accuracy against real-world conditions, and drive the day-to-day workflows that ensure released maps stay serviceable as ODDs evolve. This role sits at the intersection of field operations, data quality, and cross-functional coordination — you will work closely with map curators, engineers, and local operators to surface issues quickly and see them through to resolution.

Responsibilities

• Capture up-to-date sensor data for map maintenance and re-mapping of existing ODDs using the Miata/mapping vehicle.
• Maintain a healthy live-map state by tracking open blockages, coordinating curation fixes with map specialists, and verifying resolutions are reflected in deployed maps.
• Document technical observations and relay them clearly to both operators and engineers.
• Escalate tooling issues encountered during data collection or validation workflows and contribute feedback to improve mapping tooling and curation processes.
• Support the ODD expansion process by scheduling and conducting data collection for new or modified zones and ensuring outputs are handed off cleanly for curation.
• Track and report on map health metrics such as blockage counts, validation pass rates, and maintenance cycle times using Sigma and internal dashboards.
• Identify and escalate map issues in the field and take initiative to document, escalate, and follow through to resolution.

Requirements

• Hands-on familiarity with data collection vehicles or sensor-based mapping workflows; comfortable operating a mapping vehicle in public road environments.
• Strong attention to detail and ability to follow and document multi-step validation and QA processes accurately.
• Effective cross-functional communicator — able to relay technical observations clearly to both operators and engineers.
• Proactive problem-solver who can identify map issues in the field and take initiative to document, escalate, and follow through to resolution.
• Proficient in Jira, Slack, Google Workspace, and Sigma (or similar dashboarding tools).
• Committed to safety: understands and consistently applies safe operating practices in public road environments.
• Comfortable with non-traditional, rotating schedules including AM/PM shifts as needed to support operational coverage.

Qualifications

• 1–2+ years of experience in field operations, data collection, or technical operations — ideally in an autonomous vehicle, robotics, or mapping environment.
• Proficient in Jira, Slack, Google Workspace, and Sigma (or similar dashboarding tools).
• Committed to safety: understands and consistently applies safe operating practices in public road environments.
• Comfortable with non-traditional, rotating schedules including AM/PM shifts as needed to support operational coverage.

Skills

• Hands-on familiarity with data collection vehicles or sensor-based mapping workflows.
• Strong attention to detail and ability to follow and document multi-step validation and QA processes accurately.
• Effective cross-functional communicator — able to relay technical observations clearly to both operators and engineers.
• Proactive problem-solver who can identify map issues in the field and take initiative to document, escalate, and follow through to resolution.
• Proficient in Jira, Slack, Google Workspace, and Sigma (or similar dashboarding tools).
• Committed to safety: understands and consistently applies safe operating practices in public road environments.
• Comfortable with non-traditional, rotating schedules including AM/PM shifts as needed to support operational coverage.

Benefits

• Comprehensive benefits package including a 401(k) plan with employer matching, 16 weeks of paid parental leave, wellness benefits, commuter benefits match, paid time off and paid sick leave in compliance with applicable laws, medical, dental, and vision benefits, 11 paid holidays, disability and basic life insurance, family-forming assistance, and a mental health program.

Pay

Actual compensation within the pay range listed below will be decided based on factors including, but not limited to, skills, prior relevant experience, and specific work location. Base salary is localized according to employee work location.

Schedule

The role requires non-traditional, rotating schedules including AM/PM shifts as needed to support operational coverage.