Operations Associate - Manhattan Town Ctr

Primary Responsibilities

• Customer Service - Maneuvering around the store at a fast pace, working with all the latest merchandise, and providing exceptional customer assistance.
• Executes pricing and signing - Changing ticket prices and signing on merchandise across the store more efficiently and accurately than anyone else.
• Replenish and restock the store - Understanding customer needs and assisting peers and leaders in pulling and preparing merchandise to meet inventory demands.
• Receive and unload merchandise - Working with colleagues to unload trucks and prepare merchandise in the backroom.
• Backroom standards - Keeping the stockroom safe, clean, and organized according to company standards.
• Omnichannel - Contributing to omnichannel efforts such as Buy Online Pickup in Store, Ship from Store, Order Delivery and Returns, Shipping Online Orders, and Merchandise Receiving.
• Merchandise strategy - Executing plans communicated by leadership for merchandise placement throughout the store while maintaining merchandising standards.
• Participates in a learning environment - Absorbing new information from peers or training materials related to merchandise, shrink, safety, productivity, and other business processes.

Core Competencies & Accomplishments

• Results - Solving problems, making smart decisions that drive sales, profit, or customer service; executing work efficiently and effectively; inspiring strong performance in oneself and others.
• Ownership - Providing great customer service; cooperating and building positive, inclusive, and respectful relationships; taking accountability for actions and outcomes.
• Intensity - Proactively improving the customer experience; showing confidence and courage to do what's right; taking action with energy and urgency.

Qualifications

• 1-2 years retail experience

Benefits

• Competitive benefits package including medical/dental/vision insurance, term life insurance, paid vacation/holidays, and 401(k) with Company match.
• Associate discount on JCPenney merchandise.
• Paid holidays based on eligibility for paid vacation (MTO).
• Additional compensation for working on designated holidays.

Pay

USD $12.00/Hr - USD $15.00/Hr.

About JCPenney

JCPenney is the shopping destination for diverse, working American families. The Company's product assortment meets customers' everyday needs and helps them commemorate every special occasion with style, quality, and value. JCPenney offers a broad portfolio of fashion, apparel, home, beauty, and jewelry from national and private brands and provides personal services including salon, portrait, and optical. The Company and its 50,000 associates worldwide serve customers where, when, and how they want to shop - from jcp.com to more than 650 stores in the U.S. and Puerto Rico. In 2022, JCPenney celebrates 120 years as an iconic American brand by continuing its legacy of connecting with customers through shopping and community engagement. Please visit JCPenney's Newsroom to learn more and follow JCPenney on Facebook, Instagram, Twitter, and LinkedIn.