Operations Associate - Las Vegas

Overview

The Operations Associate is responsible for supporting management to ensure the back office operates at peak efficiency in supporting store operations. This includes promptly processing all payments, receiving and shipping merchandise into and out of the store, as well as daily sales reporting.

Responsibilities

• Process all sales transactions in accordance with corporate procedures, including cash, credit, and checks.
• Process all lay-aways and maintain associated merchandise in a secure manner.
• Process credit applications through the merchant website.
• Receive all merchandise into the store, update the inventory system, and verify that all SKU numbers are accurate; resolve discrepancies as required.
• Distribute merchandise to appropriate areas within the store.
• Ship merchandise from the store in accordance with established procedures, including corporate and customer shipments as well as transfers between stores.
• Create Daily Business Report (DBR) to report daily sales and associated financials.
• Create trade-in report detailing daily trade-in activities.
• Prepare cash deposit for the bank and ensure the funds are deposited the following business day.
• Maintain cash drawer.
• Maintain information on all serialized warranties.
• Remain current on all corporate procedures relating to the back office and educate store personnel on new procedures as needed.
• Print out case report from the inventory system for Sales Professionals to use in inventory count.
• Answer all incoming calls to the store and transfer as appropriate or take messages.
• Other duties as assigned.

Requirements

• Must have a polished and professional appearance with a positive attitude.
• Self-motivated.
• Must be able to work a flexible schedule throughout the week.
• A team player.

Qualifications

• At least 1 year of work experience in retail operations, inventory, or cash offices.
• Experience in accounting or finance is a plus.
• Excellent numerical aptitude and detail-oriented.
• A bachelor’s degree is preferred.