Operations Associate - Lakeside S/C

Primary Responsibilities

• Customer Service - Work quickly and efficiently to provide excellent customer service.
• Executes pricing and signing - Change ticket prices and sign merchandise accurately and promptly.
• Replenish and restock the store - Ensure merchandise levels are maintained to meet customer needs.
• Receive and unload merchandise - Assist in unloading trucks and organizing merchandise in the backroom.
• Backroom standards - Maintain a safe, clean, and organized stockroom.
• Omnichannel - Contribute to online and in-store fulfillment processes.
• Merchandise strategy - Implement merchandising plans communicated by leadership.
• Participates in a learning environment - Absorb new information from peers or training materials.

Core Competencies & Accomplishments

• Results - Solve problems and make decisions that drive sales, profit, or customer service; execute tasks efficiently and effectively; inspire strong performance in oneself and others.
• Ownership - Provide exceptional customer service; cooperate and build positive relationships; take responsibility for actions and outcomes.
• Intensity - Find ways to improve the customer experience; show confidence and courage to act; take action with energy and urgency.

Work experience

Requires 1-2 years of retail experience.

Benefits

• Medical/dental/vision insurance
• Term life insurance
• Paid vacation/holidays
• 401(k) with company match
• Associate discount on JCPenney merchandise
• Eight paid holidays per year for eligible associates
• Additional compensation for working on designated holidays

About JCPenney

JCPenney is a shopping destination for diverse, working American families. It offers a broad range of products including fashion, apparel, home, beauty, and jewelry from various brands. The company provides personal services such as salons, portraits, and optical services. JCPenney serves customers through both physical stores and its e-commerce platform. The company has a rich history dating back to 1902 and continues to connect with customers through shopping and community engagement. For more information, visit JCPenney's Newsroom or follow them on social media platforms.

Pay Range

USD $13.75/Hr - USD $17.19/Hr.