Operations Associate - Hemet Valley Mall

Primary Responsibilities

• Customer Service - Working around the store at a fast pace, assisting customers with questions and requests.
• Executes pricing and signing - Changing ticket prices and signing on merchandise across the store.
• Replenish and restock the store - Assisting sales floor peers and leaders by pulling and preparing merchandise.
• Receive and unload merchandise - Working with co-workers to unload a truck and prepare merchandise.
• Backroom standards - Keeping the stockroom safe, clean, and organized.
• Omnichannel - Contributing to omni-channel efforts including Buy Online Pickup in Store, Ship from Store, Order Delivery and Returns, Shipping Online Orders, and Merchandise Receiving.
• Merchandise strategy - Executing plans communicated by leadership on merchandise placement throughout the store.
• Participates in a learning environment - Absorbing new information from peers or training materials.

Core Competencies & Accomplishments

• Results - Solving problems, making smart decisions, driving sales, profit, or customer service; executing work efficiently and effectively; inspiring strong performance.
• Ownership - Providing great customer service; cooperating and building positive, inclusive, and respectful relationships; taking accountability for actions and outcomes.
• Intensity - Proactively improving the customer experience; showing confidence and courage to do what's right; taking action with energy and urgency.

Qualifications

• 1-2 years retail experience.

Benefits

• Medical/dental/vision insurance.
• Term life insurance.
• Paid vacation/holidays.
• 401(k) with Company match.
• Associate discount on JCPenney merchandise.
• Eight paid holidays during the calendar year.
• Additional compensation for working on designated holidays.

Pay

USD $17.00/Hr - USD $21.25/Hr.