Operations Associate - Gateway Plaza

Primary Responsibilities

• Customer Service - Maneuvering around the store at a fast pace, working with all the latest merchandise, and providing exceptional customer assistance.
• Executes pricing and signing - Changing ticket prices and signing on merchandise across the store with speed and accuracy.
• Replenish and restock the store - Understanding customer needs and assisting peers and leaders in pulling and preparing merchandise to meet inventory demands.
• Receive and unload merchandise - Working with colleagues to unload trucks and prepare merchandise in the backroom.
• Backroom standards - Keeping the stockroom safe, clean, and organized.
• Omnichannel - Contributing to omnichannel efforts such as Buy Online Pickup in Store, Ship from Store, Order Delivery and Returns, Shipping Online Orders, and Merchandise Receiving.
• Merchandise strategy - Executing plans communicated by leadership to place merchandise throughout the store, ensuring an outstanding customer experience.
• Participates in a learning environment - Absorbing new information from peers or training materials on merchandise, shrink, safety, productivity, and other business processes.

Core Competencies & Accomplishments

• Results - Solve problems and make smart decisions that drive sales, profit, or customer service; execute work efficiently and effectively; inspire strong performance in oneself and others.
• Ownership - Provide great customer service; cooperate and build positive, inclusive, and respectful relationships; take accountability for actions and outcomes.
• Intensity - Proactively improve the customer experience; show confidence and courage to do what's right; take action with energy and urgency.

Qualifications

• 1-2 years retail experience.

Benefits

• Medical/dental/vision insurance.
• Term life insurance.
• Paid vacation/holidays.
• 401(k) with Company match.
• Associate discount on JCPenney merchandise.
• Eight paid holidays during the calendar year.
• Additional compensation for working on designated holidays.

Pay

USD $12.00/Hr - USD $15.00/Hr.