Operations Associate - Franklin Square

Primary Responsibilities

• Customer Service - Working around the store at a fast pace, assisting customers with questions and requests.
• Executes pricing and signing - Changing ticket prices and signing on merchandise quickly and accurately.
• Replenish and restock the store - Ensuring merchandise is available by pulling and preparing items for the sales floor.
• Receive and unload merchandise - Unloading trucks and organizing merchandise in the backroom.
• Backroom standards - Maintaining a safe, clean, and organized stockroom.
• Omnichannel - Contributing to online and in-store fulfillment processes such as Buy Online Pickup in Store, Ship from Store, Order Delivery and Returns, Shipping Online Orders, and Merchandise Receiving.
• Merchandise strategy - Executing plans communicated by leadership to place merchandise effectively and maintain merchandising standards.
• Participates in a learning environment - Absorbing new information from peers or training materials related to merchandise, safety, productivity, and other business processes.

Core Competencies & Accomplishments

• Results - Solving problems, making smart decisions, driving sales, profit, or customer service; executing work efficiently and effectively; inspiring strong performance.
• Ownership - Providing excellent customer service, cooperating, building positive relationships, taking responsibility for actions and outcomes.
• Intensity - Finding ways to improve the customer experience, showing confidence and courage, acting with energy and urgency.

Requirements

At least 1-2 years of retail experience.

Qualifications

N/A

Skills

N/A

Benefits

• Medical/Dental/Vision Insurance
• Term Life Insurance
• Paid Vacation/Holidays
• 401(k) with Company Match
• Associate Discount on JCPenney Merchandise

Pay

USD $12.00/Hr - USD $15.00/Hr

Schedule

Early Morning Position