Operations Associate - Financial Services
Dunham & Associates Investment Counsel is a San Diego-based asset management and trust services firm serving independent financial advisors and RIAs across the country, operating through three entities: Dunham, Dunham Trust, and Dunham Private Trust Company. The way we work reflects our company culture: accountability, client-first focus, and continuous growth. Since 1985, Dunham has grown into a multi-billion-dollar firm working with nearly 1,400 financial advisors in all 50 states. As an independently owned, registered Broker/Dealer and Investment Adviser, we help financial advisors and individual investors achieve long-term goals through disciplined wealth management solutions.
About the role
The Operations Associate supports daily operational activities across trust, retirement, tax, cash management, and accounting functions. This role processes transactions, performs reconciliations, maintains accurate records, and assists with regulatory, audit, and client service-related tasks. The ideal candidate is detail-oriented, organized, and able to work effectively in a fast-paced environment while maintaining high accuracy.
This is a 40-hour per week onsite position in our San Diego office.
Responsibilities
- Perform daily IDM reconciliations to ensure transaction accuracy and completeness
- Conduct University Financial Services (UFS) and Institutional Support Services (ISS) account reconciliations
- Download and reconcile bank activity and reports
- Reconcile ISS data to General Ledger (GP) records
- Assist with tax withholding processing and validation
- Upload Net Asset Values (NAVs) and factor data to designated systems
- Support the Sovos tax reporting interface and related processes
- Print and process client and corporate checks
- Set up and maintain check payment instructions
- Establish and maintain ACH payment instructions
- Set up domestic and international wire transfer instructions
- Assist with federal tax payment processing
- Review IRA contribution and withdrawal transactions for accuracy and compliance
- Review pledged account activity and documentation
- Support tax setup maintenance and exception processing
- Ensure operational records and supporting documentation are properly maintained
- Assist with internal and external audit requests
- Research and resolve operational discrepancies and reconciliation exceptions
- Support compliance with regulatory requirements and internal controls
- Maintain confidentiality and safeguard client information
- Collaborate with Operations team members to complete daily processing requirements
- Assist with identifying process improvements and operational efficiencies
- Support special projects and other duties as assigned
- Maintain accurate records and provide timely updates to management regarding outstanding items
Requirements
- High school diploma or equivalent; associate's or bachelor's degree preferred
- Strong attention to detail and organizational skills
- Basic understanding of accounting and financial transaction processing
- Proficiency in Microsoft Office applications, particularly Excel
- Strong analytical and problem-solving abilities
- Ability to manage multiple tasks and meet deadlines
Qualifications
- Experience in financial services, trust operations, retirement account administration, or accounting environments
- Familiarity with reconciliation processes and financial systems
- Knowledge of ACH, wire transfers, tax reporting, or retirement account transactions
Skills
- Accuracy and attention to detail
- Time management and organization
- Analytical thinking
- Teamwork and collaboration
- Professional communication
- Adaptability and willingness to learn
Pay
$26.45 to $33.65 per hour, depending on experience
Benefits
- Medical, Dental & Vision (choices vary by state)
- Company-paid Life and AD&D Insurance
- Company-paid Short-Term & Long-Term Disability
- Flexible Spending Plan (FSA)
- Company-paid Employee Assistance Plan
- Domestic Partner benefits
- Aflac
- 401(k) Plan with generous company match
- Paid Time Off (PTO) and Holiday benefits
- Company-Sponsored Events