Operations Associate - Fairlane Town Center

Primary Responsibilities

• Customer Service - Working quickly around the store, assisting customers with questions and requests.
• Executes pricing and signing - Changing ticket prices and signing merchandise efficiently.
• Replenish and restock the store - Ensuring merchandise is available for the sales floor.
• Receive and unload merchandise - Unloading trucks and organizing merchandise in the backroom.
• Backroom standards - Maintaining a safe, clean, and organized stockroom.
• Omnichannel - Contributing to online and in-store fulfillment processes.
• Merchandise strategy - Implementing merchandising plans communicated by leadership.
• Participates in a learning environment - Absorbing new information from peers or training materials.

Core Competencies & Accomplishments

• Results - Solving problems, making smart decisions, driving sales, profit, or customer service; executing work efficiently and effectively; inspiring strong performance.
• Ownership - Providing great customer service; cooperating and building positive, inclusive, and respectful relationships; taking accountability for actions and outcomes.
• Intensity - Proactively improving the customer experience; showing confidence and courage; taking action with energy and urgency.

Work experience

1-2 years retail experience required.

Benefits

• Medical/dental/vision insurance
• Term life insurance
• Paid vacation/holidays
• 401(k) with Company match
• Associate discount on JCPenney merchandise
• Eight paid holidays per year for eligible associates
• Additional compensation for working on designated holidays

About JCPenney

JCPenney is a shopping destination for diverse, working American families. The company offers a broad range of products including fashion, apparel, home, beauty, and jewelry from both national and private brands. Services include salon, portrait, and optical services. JCPenney serves customers through various channels including its website and physical stores. The company has a rich history dating back to 1902 and continues to focus on connecting with customers through shopping and community engagement. For more information, visit JCPenney's Newsroom or follow them on social media.

Pay Range

USD $13.75/Hr - USD $17.19/Hr.