Operations Associate

About the role

The Operations Associate with The Restaurant Store is responsible for assisting the Product Lifecycle Manager with all aspects of daily material handling in a retail branch location. The Operations Associate will achieve a variety of operational goals through effective receiving, stocking, and presentation strategies that align with the goals of our sales, merchandising, order fulfillment, and inventory teams.

Responsibilities

• Execute efficient receiving and put‑away of incoming stock using pallet jacks, carts and/or powered equipment.
• Ensure a high level of organization and neatness while completing daily restocking tasks.
• Communicate effectively with the Merchandising and Inventory teams to sufficiently stock products in correct merchandising locations within the branch.
• Communicate effectively with the Product Lifecycle Manager to address any operational issues.
• Rotate stock (FIFO) and pull damaged and expired products as needed.
• Perform additional tasks and support initiatives as assigned by management to ensure smooth location operations and alignment with overall business goals.
• Maintain the overall cleanliness of the store.

Physical Requirements

• Standing and/or walking up to 9 hours per day.
• Ability to communicate effectively using speech, vision, and hearing.
• Regular use of hands for simple grasping and fine manipulations.
• Regular bending, squatting, crawling, climbing, and reaching.
• Ability to regularly lift, carry, push, or pull medium weights, up to 50 lb.

Experience & Qualifications

• Demonstrated knowledge of our business model and a strong work ethic.
• Basic customer service skills and ability to function well with coworkers.
• Strong verbal communication skills and ability to think critically.
• Demonstrated ability to manage multiple assignments and deadlines in a fast‑paced environment.
• Business proficiency in English (required).
• No degree required; relevant skills and experience valued above formal education.

Company Overview

Your one‑stop‑shop for restaurant supplies and foodservice equipment. We aim to exceed our customers’ expectations by providing excellent hospitality, quality, and value.

Benefits

• Medical, Vision, Dental
• PTO
• Paid Maternity Leave
• Paid Parental Leave
• Life Insurance
• Disability
• Dependent Care FSA
• 401(k) matching
• Employee Assistance Program
• Wellness Incentives
• Company Discounts
• AT&T & Verizon Discount
• Bonus Opportunities
• Accident Insurance
• Critical Illness Insurance
• Adoption Assistance (available at HQ locations only)
• On‑Site Fitness Centers
• Dog‑friendly Offices