Operations Associate
Piper Companies · Raleigh, NC · 2 mo ago
Management$20–$23/hrFull-time
Responsibilities
- Manage all correspondents with customers relating to all service and claim needs, client information, service requests, and contract benefits.
- Maintain timely and professional communication with all clients through phone, email, chat, and text channels.
- Retain client knowledge of products and knowledge of customer procedures and rules.
- Continue communication with managers and other team members regarding special project developments and assigned responsibilities.
Qualifications
- Bachelor's degree is required.
- Must pass call center simulation test.
- Intermediate PC skills including all Microsoft office software.
- Ability to work on a team and thrive in a team environment.
Compensation
- $20-$23 per hour
Benefits
- Medical
- Dental
- Vision
- 401k
- PTO
- Sick leave if required by law
- Holidays
Pay
$20-$23 per hour
Schedule
Time in-office 3 days per week. Working hours are 9AM-6PM Monday-Friday.