OPERATIONS ASSOCIATE

Kambrian is a high-growth IT value-added reseller (VAR) to business and government customers providing software and services. We are looking for an entrepreneurial Ops manager who is responsive, enthusiastic, and flexible to help grow our business. This position provides excellent learning and professional growth opportunities.

Responsibilities

• Support sales process in an operations role, including Accounts Payable (AP) and Accounts Receivable (AR).
• Help grow revenues and margins while driving process efficiency.
• Respond timely to customer RFQ/RFP (Requests for Quotes/Proposals) with attention to detail and ensure on-time submission.
• Create accurate invoicing and ensure prompt payment from customers (AR).
• Source products from IT manufacturers and distributors, obtain quotes, and ensure on-time drop-shipments.
• Verify vendor invoices for accuracy (AP).
• Maintain and update customer records in the database for marketing campaigns (e.g., newsletters, outbound calls).

Requirements

• 4-year college degree preferred, with at least 2 years of work experience (or equivalent).
• Flexibility to take on new tasks in a fast-changing, small-company environment.
• Strong organizational skills with meticulous attention to detail.
• Proficiency with numbers and ability to prioritize tasks.
• Ability to identify customer issues for escalation.
• Creative problem-solving skills for unique situations.
• Excellent communication and customer service skills to build trust with customers, field technicians, and stakeholders.
• Interest in learning new IT technologies and solutions.

Benefits

• 401(k)
• Health insurance