Operations Associate

Main Office

• Serves as the front line of customer service for all stakeholders.
• Supports the leadership team with administrative and ad hoc tasks.
• Welcomes and handles related, different, and new requests.
• Volunteers to help without being asked, as appropriate/possible.

Staff Services & Support

• Coordinates space and facilities requests and needs.
• Maintains physical climate, branding, and beautification.
• Ensures custodial staff meet expectations.
• Aids in moving and lifting deliveries, small repairs, and space setup/cleanup.
• Organizes, stocks, and maintains supplies and machines.
• Liaises with IT vendor and tracks tech inventory.

Student Services & Support

• Coordinates services with external partners.
• Assists with non-instructional student systems and processes.
• Supports student recruitment data systems.
• Manages student information and communication systems.
• Coordinates procurement of school furniture, supplies, and learning materials.
• Troubleshoots missing or incomplete orders.
• Ensures all orders are compliant with protocols.

Student Recruitment

• Collaborates with External Communication Team for recruitment events.
• Recruits new students at events and in the community.
• Responds to calls and emails from prospective families.
• Supports parent-teacher organization meetings and events.
• Identifies and implements strategies to meet enrollment targets.
• Attends recruitment events and school fairs.

Minimum Requirements

• 1 to 3 years of school operations, administrative, or office experience.
• Proficiency with computers, Google Suite, and Microsoft applications.
• Attention to detail and flexibility.
• Independence and willingness to go above and beyond.