Operations Associate

About the role

We are seeking a dependable, motivated individual who takes pride in quality work, attention to detail, and delivering a positive customer experience. If you enjoy working with your hands, solving problems, learning technical skills, and being part of a team that directly supports customer success, we are looking for you to join our Operations team.

Due to our continued growth, we are seeking an Operations Associate to support equipment setup, warehouse operations, and equipment delivery support. This position plays a critical role in ensuring equipment is assembled, tested, and prepared correctly so our customers have a positive experience from the moment their equipment arrives.

As an essential business, our performance directly supports critical regional infrastructure, including healthcare, education, and commercial organizations. This position contributes directly to customer satisfaction and operational success by ensuring equipment is prepared accurately, delivered safely, and installed professionally.

Responsibilities

• Assembly, configuration, testing, and preparation of new and pre-owned copier and printer equipment
• Daily warehouse operations including receiving, stocking, pulling orders, packaging shipments, counting inventory, and maintaining an organized warehouse
• Support for equipment deliveries when needed, including assisting with loading, unloading, transporting, staging, and positioning equipment at customer locations

Requirements

• Reliable, dependable, and accountable for completing assigned responsibilities
• Strong attention to detail and commitment to quality workmanship
• Mechanical aptitude and interest in learning technical equipment setup skills
• Ability to work independently while contributing positively to a team environment
• Strong organizational and time-management skills
• Ability to lift at least 50 pounds periodically throughout the day
• Ability to safely operate in warehouse environments and work around material handling equipment
• Ability to perform receiving, stocking, pulling, shipping, and inventory count activities accurately

Qualifications

• Warehouse, inventory, logistics, or technical experience preferred
• Customer service experience preferred
• Proficiency with Microsoft Office applications preferred

Skills

• Ability to navigate computer systems and software applications effectively

Benefits

• On-the-job training, clearly defined expectations, and the support of an experienced team
• Uniform shirts provided
• Opportunity to join a rapidly growing company with advancement opportunities and a strong team culture
• Comprehensive benefits package including medical, dental, vision
• Three weeks of paid time off
• Paid holidays
• 401(k) profit-sharing plan with a generous company match

Pay

Starts at $19.00 per hour, depending on experience.

Schedule

Standard schedule of 7:30 AM to 4:30 PM, Monday through Friday.

A cell phone reimbursement plan is provided for approved business use.

Work pants (not jeans) and appropriate work footwear are required.