Operations Associate

About the role

In this role you will support the overall customer experience by receiving shipments and accurately maintaining inventory records. You will also take ownership of the stockroom and assist the team in replenishing the sales floor after shipment or during recovery periods. This role reports directly into the Store Manager.

Responsibilities

• Receive and process shipment of new product and replenishment
• Process internal transfers between stores and warehouse
• Maintain accurate inventory levels through regular cycle counting and weekly reconciliation of negatives on hand
• Liaise with Operations Manager for requesting inventory adjustments
• Maintain neat and organized stockroom, ensuring product is categorized and properly ticketed
• Pack and ship client orders in accordance with company standards
• Partner with Stylists to process, pack, and ship consignments for clients and external stylists
• Research and reconcile shipping errors with FedEx
• Process store damages on a regular basis
• Manage monthly supply orders and organization
• May assist on sales floor during peak times and as assigned
• Other duties as assigned

Requirements

• Minimum of 2 years working retail (or related work) experience preferred
• Basic computer skills and familiarity with P.O.S. systems
• Ability to frequently lift up to 25 lbs, occasionally more
• Excellent verbal and written communication skills
• Positive and high energy
• Availability to work a retail schedule including evenings, weekends, holidays, and have flexibility to store operating hours to meet the needs of the business