Operations Assistant - Warrior Eatery

About the role

Support the Military's Quality of Life programs! The Morale, Welfare, and Recreation (MWR) department of Commander, Navy Installations Command (CNIC) provides fitness, recreation, lodging and food and beverage programs for service members, their families, retired military and civilian employees. This position is assigned to the Non‑Appropriated Fund (NAF) Food and Beverage; Fleet Readiness; Commander, Navy Installations Command (CNIC); NBK Bremerton – Warrior Eatery.

Responsibilities

• Help ensure an efficient operation in accordance with regulations and procedures.
• Promote good patron relationships and enhance the image of the facility.
• Oversee operation and provide instruction and guidance to staff members.
• Ensure patrons receive courteous and efficient service.
• Work with facility staff and others to ensure the operation runs smoothly.
• Assist staff members to provide faster service to patrons.
• Coordinate with the manager to schedule employees and ensure adequate manning for routine operations.
• Ensure all personnel are fully utilized; call in or release unnecessary personnel as warranted to ensure effective labor cost.
• Inspect facilities and employees’ appearance, with particular attention to dress and cleanliness.
• Evaluate employees in a timely manner.
• Ensure proper cash‑handling procedures are followed; occasionally make unscheduled cash counts.
• Prepare a report of all significant occurrences/incidents during shift (e.g., personnel/staffing issues, equipment breakdown or repair).
• Identify and resolve problems that may arise.
• Enforce a thorough and comprehensive safety program.
• Participate in creating and promoting effective programs and activities.
• May be required to use a cash register and POS system.
• May be called upon to perform duties of subordinate positions.
• Perform other related duties as assigned.

Requirements

• Must meet Federal employment suitability requirements and successfully complete and maintain a National Agency (NACI) background check.
• Duties are performed primarily indoors.
• Work may include prolonged standing and walking, and lifting lightweight objects.

Qualifications

• Working knowledge of the operation to which the employee is assigned.
• Sharp people‑oriented personality with tact and diplomacy to influence, obtain cooperation and assistance.
• Ability to properly supervise a group.
• Ability to render decisions.
• Present a neat, well‑groomed appearance.
• Ability to communicate both orally and in writing, and to provide work direction to other employees.

Education

There is no educational requirement for this position.

Additional Information

• Salary is dependent on experience and/or education.
• Selectee may be required to complete a one (1) year probationary period.
• Participation in Direct Deposit/Electronic Fund Transfer within the first 30 days of employment is required.
• Employment is subject to E‑Verify verification.
• The workplace is drug‑free in accordance with Executive Order 12564.
• Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of the American republic, and dedicated to upholding the rule of law and the United States Constitution.