Operations Assistant - Quality Assurance

What you’ll do:

• Receive product and enter product details into our internal system
• Perform quality assurance checks on incoming and outgoing product
• Review orders to ensure they are ready to ship to customers
• Support customer care team via phone and email with any product-related escalations
• Complete a high volume of data entry within a specified time frame, ensuring accuracy
• Maintain goals and targets as assigned by leadership
• Collaborate with internal teams in a fast-paced, high volume work environment with a high attention to detail

What You Have:

• A drive to exceed goals
• An eye for detail
• Effective communication skills
• A strong ability to collaborate with others
• Adept at multi-tasking in a fast-paced environment

Bonus Points if You Have:

• Experience in data entry or administrative fields
• Experience in a fast-paced, high-volume work environment
• A passion for socially and environmentally responsible organizations and products

What We Offer:

• Career Growth
• Diverse, mission-minded team
• Lifestyle Spending Account
• Continued Education
• Employee Discounts
• Mental Wellness Perks
• Giving Back and Volunteer Opportunities
• Medical, Dental, and Vision
• 401k match
• Paid Time Off
• Parental Leave
• Disability and Life insurance
• Pre-Tax Commuter Benefits

How to Apply & What to Expect:

To apply, send a resume and cover letter to accommodations@brilliantearth.com. Include a sentence about your favorite shape of diamond in your cover letter.

You’ll receive an email when we’ve received your application, and can expect an update within a week of applying. The interview process for this role includes a phone call with the recruiting team, an online exercise, and an interview with one of our leaders!