Operations Assistant Manager

About the role

The Program Manager, and Founder will oversee the scheduling and management of all deliveries and pick-ups via Uber, ensuring the Program Manager can focus on other tasks.

Responsibilities

• Coordinate and delegate Uber pick-ups and deliveries, including early mornings, evenings, and weekends.
• Manage packing and organizing of event materials and residency programs based on the calendar.
• Maintain inventory and order supplies ahead of large cycle changes.
• Lead weekly production meetings with part-time assistants to improve packing issues and coordinate logistics.
• Assign maintenance tasks to assistants, including cleaning, material bag prep, unpacking, receiving deliveries, and space management.
• Hire and train new part-time assistants as needed.
• Work with the Program Ops Manager to share staff, ensure supply delivery/pick-ups, and get additional supplies to sites as needed.
• Coordinate pick-up and delivery Ubers for materials that may occur throughout the day.
• Assist with camp materials and backend operations.

Requirements

• 5 years of experience in operations management.
• Bachelor’s degree required; Master’s in Education, Nonprofit Management, or a related field preferred.
• Experience supervising and coaching a team to gel and get results.
• Knowledge of art supplies and the ability to understand how kids interact with them will be important in this role.
• Ability to manage multiple programs, events, and logistics simultaneously.
• Passion for process improvement, operational efficiency, and program excellence.

Qualifications

• Experience in teaching and youth development is highly preferred but not required.

Skills

• Strong organizational skills.
• Excellent communication and problem-solving abilities.
• Ability to work independently and as part of a team.

Benefits

Not specified.

Pay

Not specified.

Schedule

• Must be available Monday-Friday and occasional weekends to coordinate or delegate Uber pick-ups and deliveries.
• Must be able to do early mornings, evenings, and weekends seasonally.
• 15-20 hours per week.

Anthropology Arts Curriculum

The Anthropology Arts curriculum focuses on cultural history by creating artifacts such as Egyptian canopic jars, Chinese dragon robes, and Incan llamas. The Curriculum Splat Lab combines Montessori principles, experiential learning, youth development, and Universal Design for Learning.

Core Values

• Make Magic. We create magical and fun experiences for kids throughout NYC and beyond.
• Dream Big. For the future of Splat and ourselves.
• Collaborate. We co-create and build relationships with youth, clients, and each other.
• Culture. We teach the history of underrepresented communities in a joyful, powerful, and holistic style with a diverse teaching staff.
• Outliers. We embrace the weird and stand out from the pack with our unique programming and elite operations execution.
• Ensure the Program Manager, and Founder can completely rely on you to schedule deliveries, pick-ups, and ops staff so they can focus on other tasks.

Questions

• What appeals to you about Splat Lab?
• This is a dedicated position that requires someone to own the logistics of the production space and improve systems for scaling a growing company. Why does this appeal to you?
• Describe a time you problem-solved your way out of a challenging situation and how does this example show your strength as a leader?
• Share a link or description of a hobby or special interest of yours.