Operations Assistant

Responsibilities

• Communicate with parents, directors, and other account representatives
• Collect and prepare all data for weekly and monthly reports
• Manage payables and receivables monthly including invoicing clients
• Organize and manage the enrollment process at all sites
• Cancellations and reschedules
• Checklists, scorecard, and process execution
• Run monthly payment report and collect late or unpaid balances
• Aid in recruiting, contacting, and interviewing prospective coaching candidates
• Support the identification, acquisition, and setup of new accounts
• Participate in quarterly management meetings where company and personal growth goals are discussed

Requirements

• Strong work ethic
• Commitment to the mission of Soccer Shots
• Strong written and oral communication skills
• Dedication to customer satisfaction
• Attention to detail
• Creativity

Qualifications

• Experience in a similar role preferred
• Ability to work independently and as part of a team
• Proficiency in Microsoft Office Suite
• Knowledge of CRM software (optional)

Skills

• Excellent communication skills
• Organizational skills
• Customer service orientation
• Time management

Benefits

• Paid holidays: New Year’s Eve, New Year’s Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Friday after Thanksgiving, Christmas Eve Day, and Christmas Day, 4-5 weekdays between Christmas Day and New Year’s Day
• Bereavement leave: Two days (immediate family members)
• Paid time off: 10 days per calendar year (prorated based on hire date)
• PTO requests are submitted to Operations Director, via Connecteam
• PTO is not to be taken during the first or last weeks of seasons and not to miss more than 2 of the same weekday per season
• PTO is not carried over from the previous year
• One day of PTO is accrued monthly during first 10 months of the calendar year

Pay

$600 per month, with payments made on the 1st and 16th of each month via QuickBooks.

Schedule

The Operations Assistant’s schedule is subject to change based on business needs, but will predominantly be consistent. The standard schedule is as follows: Monday-Friday 10:00 AM - 7:00 PM Eastern Standard Time. The Operations Assistant is entitled to a one-hour lunch break each day, which may be taken at their discretion.

Start Date

08/01/2026 or sooner

Commitments

• Represent Soccer Shots in a fashion consistent with descriptions in the company’s onboarding packet and core values
• Employment with Soccer Shots is on an “at-will” basis, which enables the Company to terminate employment at any time for any non-discrimatory reason including failure to meet Company expectations