Operations Assistant

Key Responsibilities

• Administration – 40%
• Serve as primary territory and chapter office support, including all chapter operational needs
• Stay current with departmental and organization-wide policies and procedures, ensuring compliance with audit requirements
• Develop expertise in platforms used for fundraising management, event management, constituent management and financial management, as appropriate
• Emphasis on providing CRM, and Greater Giving (GG) data entry support for the territory
• Partner with Donor Services and Donations Processing team for coding gifts; follow up with donors with outstanding payments to facilitate payment; provide financial reporting as needed
• Manage territory office systems including voicemail, calendar, and inbox and maintain supply inventory for office and territory events
• Provide administrative support to Territory Executive and chapter staff as needed
• Aid Chapter leadership in preparation of board meetings and board correspondence as needed
• Fundraising Operations – 20%
• Provide administrative support for fundraising activities, which includes updating CRM records, executing mail/email solicitations, and preparing information needed for meetings
• Proactively manage shopping, packing lists for events and storage inventories to ensure successful and smooth event execution
• Volunteer Management – 20%
• Manage event day volunteer recruitment and communication
• Serve as point-person and coordinator of day of event volunteer training and volunteer assignments
• Manage administrative/project-based volunteer recruitment and communication
• Serve as point-person and coordinator of administrative volunteers
• Support the identification, cultivation and development of key volunteers and elevate prospects to P2P, Signature Events, and Philanthropic Engagement territory colleagues as appropriate
• Ensure meaningful engagement of volunteers at all levels and engage in good working relationships with key volunteer partners
• Awareness – 20%
• Support process for all SFMC communications on behalf of the territory, liaise with Marcom partners in the preparation and sending of communications
• Responsible for securing and managing earned media placements for Breakthrough T1D and local events
• Responsible for timely and relevant updates to chapter and event websites
• Maintain chapter social media accounts, with emphasis on increasing impressions and leveraging national resources
• Support and maintains the vision, mission, priorities, and guiding principles of the organization
• Understand the strategic direction and purpose of the organization and supports the Territory’s fundraising strategies and business needs

Qualifications

• 2 years of administrative, operations or business/volunteer experience preferred
• Fundraising and event experience preferred
• Experience partnering with strong and active volunteers preferred
• Demonstrate a high degree of energy, integrity, courage, empathy, and creativity
• A team player who can achieve individual objectives and support those of the entire chapter team
• Proven ability to successfully manage various event details, timelines, and skilled in efficient time management
• Able to meet deadlines under pressure
• Detail-oriented and strong organizational skills
• Able to be an enthusiastic spokesperson/representative of Breakthrough T1D’s mission
• Clear communicator
• Proficient with MS Office and constituent management databases
• Knowledge of administrative procedures, such as coordination of people and resources, planning, and resource allocation, as well as ability to develop presentations, reports, and business correspondence, manage files and records, and coordinate office procedures
• College degree or equivalent combination of education and experience
• Able to travel within the Territory footprint. Occasional evening and weekend work required as needed

Essential Functions

• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• While performing the duties of this position, the employee is regularly required to talk or hear.
• The employee frequently is required to use hands or fingers, handle or feel objects, tools or controls.
• The employee is occasionally required to stand, walk, sit, reach with hands and arms, climb or balance, and stoop, kneel, crouch or crawl.
• The employee must occasionally lift and/or move up to 25 pounds, and infrequently up to 50 pounds.
• Specific vision abilities required by this position include close vision, distance vision, color vision, peripheral vision, and the ability to adjust focus.
• The noise level in the work environment is usually moderate.

Benefits

• Breakthrough T1D offers competitive benefits, including medical, dental, and vision coverage, a 403(b) retirement plan, voluntary benefits, flexible spending and commuter benefit accounts, an employee assistance program (EAP), life and disability insurance, performance-based bonuses, and generous paid time off.
• Benefits may vary by job level and full time or part time status.

Additional Information

• Requests for medical, religious, and other exemptions will be considered on an individual basis.
• Breakthrough T1D will comply with all federal, state, and local laws.
• Breakthrough T1D supports a diverse and inclusive workforce.
• Breakthrough T1D is an Equal Opportunity Employer.