Operations and Safety Supervisor

About the role

Easterseals NH is seeking a Safety and Operations Supervisor to oversee the safety, training, performance, and operational effectiveness of transportation employees.

Responsibilities

• Serve as a primary point of coordination by effectively leading communication with management, dispatch, scheduling, assigned team members, and external customers, including consumers.
• Maintain certification as a school bus trainer and lead the planning, delivery, and documentation of required training programs to ensure driver competence, regulatory compliance, and safe transportation.
• Supervise scheduling functions with the direction of the Operations Manager and coordinate daily transportation schedules to ensure adequate coverage, route efficiency, and safe, timely service delivery.
• Provide coaching related to safety, customer service, compliance, and defensive driving.
• Address operational concerns raised by schools, parents, and community partners in a professional and timely manner.
• Provide transportation oversight and support for older adults, children, and individuals with all abilities, utilizing sensitivity, patience, and best practices for inclusive service delivery.
• Provide driving or monitor relief during short staffing emergencies.
• Participate in cross training to support continuity of operations and perform other related duties as assigned.
• Report to the Operations Manager and partner closely with the Compliance Supervisor to coordinate operational oversight, regulatory compliance, and continuous improvement initiatives within the Transportation Department.
• Work on Easter Seals committees and work groups representing transportation as assigned by Director or Operations Manager.

Qualifications

• High school diploma or equivalent
• Associate’s degree in transportation, public administration, business, or related field preferred
• Two (2) years of supervisory experience
• Prior experience with DOT, FTA, FMCSA, BAAS, Medicaid requirements preferred
• Experience with incident reporting and risk management preferred
• Familiarity with school bus and community transportation training requirements preferred
• Ability to obtain and maintain required endorsements or certifications for bus operation
• Experience in transportation operations, safety, or compliance
• Working knowledge of ADA requirements as they relate to transportation services
• Strong administrative, organizational, documentation, communication, interpersonal, and attention to detail skills
• Valid New Hampshire driver’s license with acceptable driving record

Benefits

• Comprehensive benefits package including medical, dental, vision, life & disability insurance
• PTO accrual starting on first day of employment
• Up to 9 paid holidays annually, plus one floating holiday of your choice
• 403(b) employer match up to a maximum of 3%
• Tuition reimbursement after one year of employment
• Student loan repayment for qualifying degrees after one year of employment
• Wellness programs: nutritional counseling services, reimbursement programs for weight loss & tobacco cessation

Pay

$66,700

Schedule

Monday-Friday with scheduling alternating from week to week. Applicants must have flexibility to work between 5:30am - 2pm one week and 9am - 5:30pm the next.