Operations Analyst T3

About the role

We are seeking a Revenue Operations Contractor to support initiatives across go-to-market, adoption & consumption and reporting & analytics. This role will partner closely with Sales, Customer Success, and Revenue Operations leadership to ensure data accuracy, operational execution, and actionable insights that drive revenue outcomes.

Key Responsibilities

• Support Business Partners with ongoing GTM execution including account and territory assignments within our planning and CRM tools.
• Document recurring questions, insights, and processes to improve field self-service and scalability.
• Track and analyze adoption and consumption metrics to identify trends, risks, and growth opportunities.
• Support stakeholders with insights related to usage, consumption-based revenue, cACV, and customer health.
• Identify early signals related to churn risk, renewal likelihood, or expansion opportunities.
• Help drive awareness and adoption of dashboards, tools, and reporting among business users.
• Act as a point of contact for sales and field questions related to consumption, reporting, and performance.
• Provide data-backed answers to ad hoc questions from Sales Leadership, Customer Success, and Revenue Leadership.
• Document answers to frequently asked questions to share with the broader team.
• Perform ad hoc analysis to answer business-critical questions and support decision-making.
• Synthesize complex data into clear, actionable narratives for non-technical audiences.
• Contribute to continuous improvement of metrics, definitions, and reporting standards.

Required Qualifications

• Experience in Revenue Operations, Sales Operations, Business Operations, or Analytics.
• Strong hands-on experience with reporting, dashboards, and data analysis.
• Familiarity with go-to-market motions, sales processes, and revenue performance metrics.
• Experience working with usage, adoption, or consumption-based metrics.
• Ability to communicate insights clearly to both technical and non-technical stakeholders.
• Comfortable working independently in a fast-paced, evolving environment.

Preferred Qualifications

• Experience supporting CRM and revenue systems (e.g., Salesforce or similar platforms).
• Exposure to SaaS or technology revenue models.
• Prior experience in contractor or project-based RevOps roles.
• Strong documentation and process improvement mindset.