Operations Analyst - Field Support

Job Summary

Responsible for providing analytical, budget, process, and systems support for work unit. Ability to work independently and identify appropriate course of action to analyze issues, recommend solutions, and administer programs. Manages or coordinates various administrative programs.

Key Accountabilities

• Develops project plans, identifies resources, and ensures tasks are performed to meet deadlines.
• Independently identifies and resolves problems.
• Plans and leads major projects, conducts meetings, and informally leads other employees.
• Performs investigations and highly complex analyses, utilizing operating system tools for - statistical, trend, root cause, etc.
• Identifies, troubleshoots, and resolves problems with reporting systems and processes.
• Prepares and presents findings and recommendations to management.
• Reviews budget variances and identifies and corrects errors.
• Captures process improvements efforts within field operations.
• Acts as liaison to other areas for reports, information requests, etc.
• Protects highly confidential information.

Minimum Education & Experience Requirements

• High school diploma or equivalent
• Bachelor's degree
• 3-5 years of Maximo experience
• 2-3 years of invoice processing and analyst experience

Other Qualifications

• Advanced proficiency in MS Excel and MS Office Suite
• Team and/or project lead experience

Additional Information

• Incumbents may engage in all or some combination of the activities and accountabilities, and utilize a variety of the competencies cited in this description depending upon the organization and role to which they are assigned.
• This description is intended to describe the general nature and level of work performed by incumbents in this job. It is not intended as an all-inclusive list of accountabilities or responsibilities, nor is it intended to limit the rights of supervisors or management representatives to assign, direct and control the work of employees under their supervision.