Operations Admin II-2

We need to output HTML fragment with headings

for sections: About the role? Not present. The posting includes responsibilities (the description), essential functions, additional functions, minimum education, minimum experience, knowledge skills and abilities, job conditions, preferred qualifications, pay transparency, schedule, benefits link. We must include sections only when posting has real specific content. We must not repeat job title as heading. No Job ID. Remove boilerplate: EEO, equal-opportunity, scam-warning, application instructions, etc. Also remove navigation/cookie/legal. We need to preserve all substantive info. Use

• for any list of duties/requirements/benefits. Use

  for prose. We need to decide sections: maybe "Responsibilities", "Essential Functions", "Additional Functions", "Minimum Education", "Minimum Experience", "Knowledge, Skills and Abilities", "Job Conditions", "Preferred Qualifications", "Pay", "Schedule", "Benefits". However we should combine similar to avoid thin sections. The instruction: Prefer a few substantive sections over many thin ones. So we could group. We need to include Pay and Schedule only if posting actually states them. Yes: Pay: 17.84 - 24.89 USD Hourly. Schedule TBS (to be scheduled). So include Pay and Schedule sections. Benefits: posting says "For details on our comprehensive benefits, click here." That's a link but no detail. Should we include Benefits section? It says we should not create Benefits unless posting actually states them. It mentions benefits but no detail; it's just a link. Probably we should not include Benefits section because no substantive content. The instruction: never emit a heading followed by filler/placeholder text (e.g., "commensurate with experience", "not specified", "N/A", "varies", "TBD"). Benefits link is placeholder; better to omit. We need to remove boilerplate like EEO, Vets/Disability, reasonable accommodations, etc. Also remove "Applicants Have Rights Under Federal Employment Laws ..." and E-Verify notices. We need to keep substantive info: responsibilities description, essential functions list, additional QA/Loss Prevention functions, additional Linehaul function, minimum education, minimum experience, knowledge skills and abilities, job conditions, preferred qualifications (maybe none?), pay, schedule. Preferred Qualifications: posting says "Preferred Qualifications Pay Transparency: Pay: ..." Actually "Preferred Qualifications" heading appears then "Pay Transparency: Pay: ..." So maybe Preferred Qualifications section is empty aside from pay transparency. But we have Pay section separate. We could treat "Preferred Qualifications" as none; we can omit. Thus sections: Responsibilities (maybe combine essential functions?), Essential Functions, Additional Functions (QA/LP and Linehaul), Minimum Requirements (Education & Experience), Knowledge Skills and Abilities, Job Conditions, Pay, Schedule. We need to use

  for each section heading. Inside sections, use

  for prose,

  • for lists. We must preserve all substantive info: let's extract. Responsibilities: The first sentence: "Responsible for performing the clerical and administrative functions for any or all hub and station operational areas, including linehaul, quality assurance and customer service. Tends to damaged and incorrectly addressed packages in a timely manner to optimize delivery time. Serves as a customer’s first line of contact for a variety of issues." That's responsibilities. Essential Functions: list bullet points: - Provides clerical support to various management and operational functions, including, but not limited to, photocopying, filing, faxing, emailing and answering telephone - Reviews, researches and/or enters data in various systems to support respective functional area - Compiles data and provides various regular and adhoc reports to management for review and determination - Serves as frontline customer service to receive, solve and/or escalate customer inquiries and issues - Assists management with Business Control Self Assessment (BCSA) audit activity by retrieving data and/or files for review Then "In addition to the above essential functions, the following functional area assignments have additional essential functions as noted below:" then separate sections for QA/Loss Prevention and Linehaul. We could treat QA/LP and Linehaul as sub-lists under Additional Functions. Additional Quality Assurance/Loss Prevention essential functions list: - Supports ability for timely delivery and mitigates loss and damage by performing address searches/corrections through various sources and ensuring packages are in good condition for the customer - Prioritizes workflow to maximize the number of packages that can be resolved and sent out for delivery in the same day - Ensures all packages receive appropriate scan statuses. - Inspects and handles hazardous material damages as per policy. - Ensures all loose product is accounted for as per company policy - Researches missing packages to understand the root cause of scanning failures and compiles information on disputed deliveries for management review - Reviews and trends loss and damaged claims filed to identify improperly charged claims and brings to the attention of management Additional Linehaul essential function list: - Reviews and enters all Independent Contractor (IC) settlement information into appropriate system to ensure proper payments. - Enters settlement adjustments as directed by manager - Compiles required documentation to establish and maintain Department of Transportation (DOT)-required files. - Verifies timely log entry into system - Enters all individual vehicle mileage record information into the system and works with ICs and Linehaul staff to rectify any issues - Tracks a variety of metrics, including the IC charge back program, complaints and maintenance compliance and prepares weekly reports for management review - Serves as initial contact to receive IC inquiries or issues relating to settlement, uniforms, decals, etc., to route to management for appropriate resolution - Performs other duties as assigned. (Note typo "Peforoms"). Minimum Education: "High School Diploma or GED required" Minimum Experience: "Two (2) years customer service, clerical or related experience required; experience in dock operations environment or distribution center setting preferred" Knowledge Skills And Abilities: list: - General business skills such as typing; data entry and review; and use of phone, copier, and fax - Software skills, including use of Microsoft Office software and web-based applications - Customer service skills necessary to effectively and professionally respond to requests - Time management, organizational and multi-tasking skills necessary to work in a fast-paced environment, handling various tasks and changing priorities, while maintaining a high attention to detail and accuracy to achieve daily assignments and goals Job Conditions: "Minimal travel required." Preferred Qualifications: none given besides pay transparency. Pay: "Pay: 17.84 - 24.89 USD Hourly" Schedule: "Schedule TBS" We also have "Additional Details: This is a Part-time position." That's substantive: part-time. Should we include under Schedule or a separate section? Could add to Schedule section: Part-time, Schedule TBS. We need to preserve that. Thus Schedule section: Part-time position. Schedule TBS. Now produce HTML. We must not include any markdown fences. Just raw HTML. Let's craft:

    Responsibilities

    Responsible for performing the clerical and administrative functions for any or all hub and station operational areas, including linehaul, quality assurance and customer service. Tends to damaged and incorrectly addressed packages in a timely manner to optimize delivery time. Serves as a customer’s first line of contact for a variety of issues.

    Essential Functions

    • Provides clerical support to various management and operational functions, including, but not limited to, photocopying, filing, faxing, emailing and answering telephone
    • Reviews, researches and/or enters data in various systems to support respective functional area
    • Compiles data and provides various regular and adhoc reports to management for review and determination
    • Serves as frontline customer service to receive, solve and/or escalate customer inquiries and issues
    • Assists management with Business Control Self Assessment (BCSA) audit activity by retrieving data and/or files for review

    Additional Functions

    Quality Assurance / Loss Prevention

    • Supports ability for timely delivery and mitigates loss and damage by performing address searches/corrections through various sources and ensuring packages are in good condition for the customer
    • Prioritizes workflow to maximize the number of packages that can be resolved and sent out for delivery in the same day
    • Ensures all packages receive appropriate scan statuses.
    • Inspects and handles hazardous material damages as per policy.
    • Ensures all loose product is accounted for as per company policy
    • Researches missing packages to understand the root cause of scanning failures and compiles information on disputed deliveries for management review
    • Reviews and trends loss and damaged claims filed to identify improperly charged claims and brings to the attention of management

    Linehaul

    • Reviews and enters all Independent Contractor (IC) settlement information into appropriate system to ensure proper payments.
    • Enters settlement adjustments as directed by manager
    • Compiles required documentation to establish and maintain Department of Transportation (DOT)-required files.
    • Verifies timely log entry into system
    • Enters all individual vehicle mileage record information into the system and works with ICs and Linehaul staff to rectify any issues
    • Tracks a variety of metrics, including the IC charge back program, complaints and maintenance compliance and prepares weekly reports for management review
    • Serves as initial contact to receive IC inquiries or issues relating to settlement, uniforms, decals, etc., to route to management for appropriate resolution
    • Performs other duties as assigned.
    But we used

    which is not allowed? The instruction only says use

    for section headings. It didn't forbid other headings, but to be safe we could avoid

    and instead incorporate as

    bold? But we need to keep structure. Could use

    for each subsection, but that would be many headings. Perhaps we can keep

    for main sections and use inside

    for subheadings. However the instruction: "use

    for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule)." It doesn't forbid other headings, but to be safe we can just use

    for each major section and use

    with bold text for subheadings. Let's do that. Thus:

    Essential Functions

    Essential Functions:

    ...

    But we already have Essential Functions heading; we can just list. For Additional Functions, we could have

    Additional Functions

    then

    Quality Assurance / Loss Prevention:

    ...

    then

    Linehaul:

    ...

    . That avoids extra headings. Proceed. Now Minimum Education and Experience: Could combine into

    Minimum Requirements

    with two

    items. Knowledge Skills and Abilities:

    Knowledge, Skills and Abilities

    ... Job Conditions:

    Job Conditions

    Minimal travel required.

    Pay:

    Pay

    17.84 - 24.89 USD Hourly

    Schedule:

    Schedule

    Part-time position. Schedule TBS.

    We should also include maybe "Preferred Qualifications" none. Now ensure we removed boilerplate: EEO, Vets/Disability, reasonable accommodations, Applicants Have Rights..., E-Verify, etc. Check that we kept all substantive info: responsibilities, essential functions, additional QA/LP,