Operational Support Staff

Full-time position assisting in the day-to-day operations of the 595 W. Main St. building.

Schedule

7:00 a.m. – 3:30 p.m.

Responsibilities

• Screen and route calls, record messages, dispense basic agency information.
• Track and purchase building supplies.
• Process all faxes as assigned.
• Process agency correspondence per policy.
• Place calls to various vendors for supply, shredding, and maintenance needs.
• Sort and distribute daily mail and faxes.
• Coordinate the building credit card sign-out process, maintaining accountability and compliance with agency procedures.
• Maintain building access and occupant information, including updating office name plaques, mailboxes, directories, and other facility identification as needed.
• Assist with staff onboarding activities for new employees, including providing orientation to building operations, security procedures, alarm systems, and access protocols.
• Serve as a point of contact for facility-related requests, coordinating with internal departments and external vendors to ensure timely completion of building needs.
• Maintain accurate records related to facility operations, inspections, inventories, and equipment as assigned.
• Assist in ensuring the facility remains compliant with applicable safety standards, organizational policies, and regulatory requirements.
• Perform other facility operations and administrative support duties as assigned to ensure the efficient operation of agency buildings.
• Conduct routine facility walkthroughs to identify maintenance, safety, security, and housekeeping concerns, ensuring timely follow-up and resolution.
• Have oversight of agency vehicles associated with 595 and assist department managers in all staff maintaining compliance with vehicle procedures.
• Maintain records of mileage logs and weekly vehicle inspection reports for all agency vehicles and create maintenance work orders as needed based on these reports.
• Assist Facilities Director with bidding processes.
• Maintain professional language and actions at all times with patients, visitors, and staff.
• Follow agency and departmental policies, procedures, continuous quality improvement objectives, and safety, environmental, and infection control standards.
• Maintain and monitor the designated supply of naloxone (Narcan) kits and drug testing strips available for staff and client access at the work location.
• Maintain an accurate log of naloxone kits and harm reduction supplies distributed to staff for client use, in accordance with agency policies and applicable regulatory requirements.
• Coordinate replenishment of naloxone kits and testing strips to ensure an adequate supply is maintained and promptly notify the appropriate supervisor when additional supplies are needed.
• Provide supplies to authorized staff upon request for distribution to clients and ensure appropriate documentation is completed.

Requirements

• High School Diploma and at least 1 year of experience that is directly related to the duties and responsibilities specified.
• Knowledge of administrative and clerical procedures and terminology.
• Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
• Must maintain valid driver’s license and acceptable driving record.
• Must obtain/maintain current certification and/or training in CPR and First Aid, and any other areas specified by state law and agency regulation.

Pay

$19.00/hr – $20.00/hr