Operational Risk Governance Analyst

Regular, full-time position. Candidate must be located in or willing to self-relocate to Charlotte, NC; Winston Salem, NC; or Richmond, VA. Truist requires in-office attendance 5 days per week; no full remote or relocation assistance is available at this time.

About the role

Execute the governance processes supporting the design, implementation, and execution of Internal Controls, Risk and Control Self-Assessment (RCSA), and Risk Identification Programs. Perform key governance activities, including maintenance of governance documentation, stakeholder engagement and oversight, training and awareness, and reporting support.

Responsibilities

• Execute processes providing oversight of Operational and Model Risk Transformation initiatives, driving quality of risk execution activities with a focus on risk program elements (RCSA, Control Testing, Third Party, Model, Change, and Products and Services). Scope will be dynamic based on execution priorities and progress.
• Inform and escalate results to the Head of Operational Risk Governance and Transformation for further escalation.
• Identify thematic trends in execution deficiencies, root causes, and recommendations of remedial actions to inform risk execution activities.
• Execute processes and reporting for a highly effective governance function tailored to Operational and Model Risk, managing Operational and Model Risk Operations as well as policy governance activities.
• Drive ORM reporting to ensure transparency of operational and model risk to leadership, including the Chief Risk Officer, Operational Risk Management Committee, other risk committees, senior risk officers, Executive Leadership, Board of Directors, LOB managers, and regulatory agencies.
• Provide inputs and data to execute the OMRM Risk Taxonomy, Risk Appetite Framework operational risk metrics, and Key Risk Indicators.
• Provide inputs and data to execute issues management reporting and monitoring for Operational Risk Management issues, driving accountability for timely remediation.
• Manage OMRM policies, creating expectations and timelines to ensure consistency, adequacy, and Policy and Procedure Management adherence.
• Support risk program owners and hiring managers with onboarding team members through ORM Operations processes.
• Provide targeted feedback to Operational and Model Risk Program Owners based on governance activities, track remedial actions, and monitor for sustainable execution.
• Influence change in a manner consistent with Truist’s Purpose, Mission, and Values.
• Identify executional best practices to inform Operational and Model Risk teams.
• Proactively identify improvements to policies, procedures, practices, processes, and methodologies to support continuous improvement of risk execution.

Requirements

• Bachelor’s degree in business or related field, or equivalent education and related training or experience.
• Three years of relevant experience in Risk or Audit functions in a large regional or US financial services firm, or commensurate experience as an examiner within the financial services industry.
• Excellent time management and organizational skills.
• Excellent communication (verbal and written), presentation, and facilitation skills.
• Excellent interpersonal and relationship management skills with the ability to interact and communicate at all levels of the organization.
• Ability to work strategically and tactically, comfortable seeing and defining the “big picture” while managing details.
• Strong business acumen and organizational agility.
• Ability to identify and influence change in a manner consistent with Truist’s purpose, mission, and values.
• Profound sense of ethics and the ability to deal with pressure from constituents.
• Proficiency in Microsoft Office, including Word, Excel, PowerPoint, and others.

Preferred Qualifications

• Experience supporting Risk Program Governance functions, including policy and procedure management, issue tracking and remediation, committee reporting, training coordination, and governance routines.
• Knowledge of risk and control frameworks, with exposure to Controls, RCSA (Risk & Control Self-Assessment), risk identification activities, and cross-functional stakeholder engagement within a regulated environment.

Pay

Annual base salary for this position is $115,000 - $125,000.

Benefits

All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits. Truist offers:

• Medical, dental, and vision insurance.
• Life insurance, disability, and accidental death and dismemberment coverage.
• Tax-preferred savings accounts and a 401k plan.
• No less than 10 days of vacation (prorated based on date of hire and full-time/part-time status) during the first year of employment, along with 10 sick days and paid holidays.
• Depending on the position and division, eligibility for a defined benefit pension plan, restricted stock units, and/or a deferred compensation plan.