Operational Risk Consultant Sr. –Business Risk Oversight Officer

Job Responsibilities

• Independently assess the operational risk and control environment across assigned businesses/functions; validate that risks and controls are identified, designed and operating effectively.
• Review and challenge Risk and Control Self-Assessments (RCSAs), process maps, and control effectiveness; opine on inherent/residual risk, control gaps, and remediation plans.
• Evaluate and challenge key risk indicators (KRIs), thresholds, and triggers; monitor breaches and trends against risk appetite and tolerance.
• Oversee issue and incident management, including client-impacting events: opine on root cause, corrective action plans, and sustainable remediation.
• Review operational loss events and near misses; identify systemic themes and drive lessons learned into control enhancements.
• Provide independent challenge for change risk (new/changed products, processes, technology) including Third-Party Risk Management assessments.
• Coach and advise first line associates on operational risk frameworks, methodologies, and regulatory expectations while maintaining independence and the ability to escalate.
• Facilitate workshops (RCSA, scenario analysis, KRI design, issue remediation) to uplift risk capability and strengthen risk culture.
• Build effective relationships to influence risk-informed decisions and promote timely escalation and resolution of emerging risks.
• Champion the integration of automated technologies and AI-led strategies to streamline risk evaluation, data analytics and continuous monitoring capabilities to improve efficiency of 2LOD oversight.
• Support board and executive level reporting with clear, concise analysis of key risk exposures, trends, and mitigations.
• Cook up with other risk areas across the enterprise to ensure integrated oversight and response to identified risk themes.
• Engage in regulatory exams, audits, and risk assessments involving assigned LOBs/business units.
• Participate in industry forums and build relationships with other financial institutions across the industry.

Required Qualifications/Knowledge, Skills, and Abilities

• Bachelor’s degree in Business, Finance, Risk Management, or a related field.
• 7+ years of experience in 2LOD operational risk management or 1LOD business controls within the banking or financial services industry.
• Deep understanding of US banking regulations and supervisory guidance from the Federal Reserve regarding operational risk and governance.
• Ability to articulate the connections across risk programs and influence stakeholders to leverage risk data in business decision-making processes.
• Proficiency at assessing current processes with an eye towards efficiency and automation.
• Strong oral and written communication skills with ability to communicate at all levels of an organization.
• Proven ability at collaborating across the enterprise to solve complex challenges.
• Experience leading teams through change by creating a compelling vision for transformation.
• Strong project management skills with ability to manage multiple concurrent projects successfully and a proven history of strong execution on major initiatives.
• Exceptional interpersonal skills with the ability to influence without direct authority.
• Must be comfortable navigating ambiguity, driving accountability across cross-functional teams, and continuously advocating for a strong risk culture throughout the organization.