Operational Product Specialist I (33986)

Job Summary

Aid in managing a product line or multiple product lines. Enhance profitability of existing products and assist in developing new products for maximum profitability. Improve products from existing ideas and develop new ideas, gaining industry experience and customer contacts.

Essential Functions, Duties, And Responsibilities

• Perform in-services, maintenance, and restocking of all products in the KLS Martin LP current product portfolio.
• Communicate technical product information professionally to customers, salespeople, and other employees.
• Prioritize activities and tasks based on set sales and development goals for the product line.
• Execute trips to field locations for job duties and responsibilities at trade shows, customer on-site locations, sales meetings, workshops, cadaver labs, and in surgery.
• Develop and publish product education and marketing media.
• Train employees on the assembly, use, and maintenance/restock of assigned products.
• Research a product's market potential and develop a sales & price strategy.
• Stay updated on and cross-reference competitive product offerings and pricing.
• Stay informed on the standard of care and new technologies in the market where the assigned product is applied.
• Ensure the efficiency of products through product design and collaborate with field inventory, warehouse inventory, and shipping key personnel.
• Maintain an in-depth knowledge of published clinical and internal testing & evidence for all marketing claims in the assigned product(s).
• Manage production of product development projects (PDSR/PVR) with manufacturing engineers.
• Package and ship products to the office or other field locations.
• Complete necessary documents for Product Development milestones and assist in regulatory submissions and inquiries during submissions.
• Follow company policy trainings, understand non-disclosure agreements, and adhere to government regulations and company policy on expense activities.
• Submit expenses for reimbursement following the company travel policy.
• Complete hospital credentialing where necessary to perform essential duties.

Qualifications

• 4-year college degree or equivalent combination of education and experience.
• Previous experience or demonstrated ability to learn.
• Experience with Salesforce.com, SAP, Excel, Word, PowerPoint, Outlook, Concur, Paycom, iOS iPad & iPhone.
• Knowledge of basic and advanced mathematical concepts.
• Ability to develop and maintain collaborative relationships with all levels within the organization.
• Ability to plan and organize internal cross-department meetings to accomplish goals of the product line or project.
• Ability to follow through on issues, make informed decisions that comply with policies and procedures, complete tasks, and problem-solve.
• Ability to work with minimal supervision and accomplish high-level goals with minimal explicit instructions.