Operational Process & Data Analyst 4 - Annapolis Junction, MD

Responsibilities

• Drive/significantly contribute to and collaborate with team members on a variety of analytical, product development, implementation, training, and customer critical event efforts.
• Support establishing client relationships, assessing client issues and proposing project solutions; review, coordinate, and summarize client correspondence to assist the project leadership’s understanding of client priorities, scope changes, deadlines, and deliverables; use this experience to develop project leadership skills and assume those responsibilities.
• Structure and conduct research – open source and enclave specific; intent to understand emerging directives, mission requirements, and compliance requirements. Specific research emphasis will be on emerging Federal/Intelligence Community/Department of Defense emerging requirements around technology and cybersecurity.
• Develop operational concepts and requirements that can be translated into technical requirements.
• Analyze, document, and implement changes to processes and procedures.
• Analyze, document, and support implementation of changes to organizational constructs and training methods.
• Plan and conduct data collection, data analysis, and decision support activities; including interaction with customers and industry stakeholders.
• Prepare documentation, reports, and presentations defining problems, evaluation, and possible/recommended concepts or solutions—recommendations could be across operations, processes, personnel/staffing, training, materiel solutions, policy, etc.
• Support implementation of proposed recommendations.
• Support planning and facilitation of training/education, as required, around implemented concepts.
• Create and maintain dashboards, reports, and visualizations to communicate insights and recommendations to customers and internal stakeholders.
• Collaborate with team members across disciplines and customer/business partners to understand their data needs and provide solutions that support their goals and initiatives.
• Ensure data quality, accuracy, and compliance with applicable standards.
• Work independently on designated or special projects; direct other team members as required during analysis and implementation efforts.

Qualifications

• Clearance/Citizen Type: Applicants selected will be subject to a government security investigation and may meet eligibility requirements, including U.S. Citizenship, for access to classified information; must be able to obtain a TS/SCI with polygraph clearance.
• Key Requirements: Bachelor’s degree with 7+ years of experience; Master’s degree preferred.
• Proficiency with MS Office suite, specifically MS Word, MS Excel, and MS PowerPoint.
• Demonstrated management consulting experience.
• Demonstrated mastery of research techniques.
• Demonstrated experience building training or education materials and facilitating learning sessions.
• Experience working with Department of Defense customers and demonstrated experience with Department of Defense or similar federal doctrine and guidance.
• Demonstrated process analysis/re-engineering experience; process development certification desired (e.g., Lean Six Sigma).
• Demonstrated experience creating Standard Operating Procedures (SOPs), user guides, work instructions, policies, etc.
• Demonstrated descriptive, inferential, and predictive data analysis using Excel, SQL, R, Python, Power BI, Tableau, or similar.
• Strong writing skills.
• Demonstrated experience and application of systems architecture frameworks (e.g., TOGAF, DODAF, FEAF, etc.).