Operational Excellence Engineer II
Overview
Be inspired. Be rewarded. Belong. At Emory Healthcare. Benefits include comprehensive health benefits starting day one, student loan repayment assistance, family-focused benefits, wellness incentives, ongoing mentorship, and development programs.
Key Responsibilities
Lead and support moderate-to-complex projects to enhance healthcare systems and operational efficiency.
Apply a structured methodology to analyze localized systems and processes, recommend improvements, and coordinate change implementation through individual and team facilitation.
Independently manage project timelines, resources, and milestones for process improvement initiatives.
Collaborate with leadership and stakeholders to define project goals, scope, and deliverables, ensuring alignment with organizational objectives.
Conduct in-depth workflow analyses, time studies, and data collection.
Apply statistical techniques to analyze data, build advanced process maps, generate Pareto charts and pivot tables, and develop run/control charts to identify trends, surface improvement opportunities, and establish statistical significance for causal factors.
Access eHMR and other databases to modify established reports for analysis.
Develop and present detailed reports, dashboards, and presentations for leadership and department stakeholders.
Communicate project progress, challenges, and outcomes effectively to cross-functional teams and executive leadership.
Serve as a mentor and resource for departments implementing Lean and Six Sigma methodologies.
Provide guidance on Daily Management Systems, A3 problem solving, and advanced Lean concepts such as kaizen and value stream mapping.
Conduct comprehensive reviews of departmental productivity and operational performance.
Identify root causes of inefficiencies, escalate findings to responsible roles, and offer actionable recommendations for improvement.
Research industry best practices and emerging trends in healthcare operational excellence.
Propose innovative solutions that enhance the effectiveness and sustainability of Emory Healthcare's processes.
Required Skills & Abilities
Proficiency in process improvement methodologies with a demonstrated ability to apply these concepts in complex settings.
Strong analytical and statistical skills, with experience in data analysis tools such as Excel, Tableau, Minitab, or similar software.
Excellent project management skills with the ability to independently manage multiple projects and prioritize effectively.
Advanced communication and interpersonal skills, with experience presenting to leadership and cross-functional teams.
Core Competencies
Leadership — Demonstrated ability to lead projects and collaborate effectively with cross-functional teams at all organizational levels.
Critical Thinking — Advanced problem-solving skills, with the ability to identify root causes, develop actionable insights, and implement sustainable improvements.
Adaptability — Comfortable managing change in a dynamic healthcare environment and fostering a culture of continuous improvement.
Results-Oriented — Proven track record of delivering measurable improvements in operational efficiency, patient outcomes, and resource utilization.
Minimum Qualifications
Bachelor's degree in Industrial Engineering, Healthcare Administration, Business, or a related field.
3–5 years of experience in process improvement, engineering, or operations.
Preferred Qualifications
Master's degree.
Licenses/Certifications: Lean and/or Six Sigma Green Belt.
Experience in a healthcare environment.
Additional Details
Emory is an equal opportunity employer, and qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other characteristics protected by state or federal law. Emory Healthcare is committed to providing reasonable accommodations to qualified individuals with disabilities upon request. Please contact Emory Healthcare’s Human Resources at careers@emoryhealthcare.org . Please note that one week's advance notice is preferred.