Operational Accounting Associate

About the role

Wells Fargo is seeking an Operational Accounting Associate in the Recovery Accounting department. This role is aligned to the Claims and Recovery functional organization, which supports enterprise-wide processes related to financial loss mitigation and recovery. The team oversees end-to-end activities including exception accounting, deposit loss processing, restitution payment execution, and fraud-related recovery efforts. Additionally, the organization enables litigation support, documentation fulfillment, and identity theft resolution capabilities to ensure a comprehensive and controlled approach to resolving customer and financial loss events. This function plays a critical role in safeguarding the bank's financial interests by driving accurate, timely, and compliant recovery operations across the enterprise.

Responsibilities

• Operational accounting activities related to recovery payment validations and exception research
• Provide operational accounting support to internal business groups or operations departments to ensure recovery payments are posted with accuracy and validations are completed
• Perform/Approve customer account maintenance and general ledger transactions
• Prepare and review account reconciliations and certifications
• Perform customer account maintenance duties
• Evaluate the operational accounting transactions and maintain operational accounting controls
• Collaborate and consult with peers, colleagues and managers to resolve issues and achieve goals

Requirements

• 6+ months of Operational Accounting experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Desired Qualifications

• Experience reviewing account reconciliations, including validating variance analysis and exception resolution
• Working knowledge of general ledger (GL) transactions, including journal entries and financial posting processes
• Experience with operational accounting controls and adherence to compliance or audit requirements (e.g., SOX)
• Exposure to high-volume transaction processing environments, such as payments, claims, or recovery operations
• Proficiency in Microsoft Excel, including pivot tables, VLOOKUP/XLOOKUP, and data analysis for validation and reporting
• Knowledge of banking and payment processes, including ACH, wires, check processing, and settlement activities
• Experience supporting fraud, claims, dispute, or recovery-related processes within a financial services environment
• Proficiency in Microsoft Excel, including pivot tables, VLOOKUP/XLOOKUP, and data analysis for validation and reporting
• Experience using core banking or accounting systems (e.g., Hogan, CACS, eTran, or similar platforms)
• Experience with account maintenance, adjustments, and transaction processing within customer or deposit systems
• Experience supporting process improvements or identifying efficiency opportunities

Job Expectations

• Position offers a hybrid work schedule, requiring a minimum of one week in the office and one week remote, based at one of the locations listed below.
• Relocation assistance is not available for this position.
• Visa sponsorship is not available for this position.

Job Locations

• 107689
• 2850 S Price Rd., E Building, Chandler Campus, 1st floor
• Phoenix, AZ

Posting End Date

13 Jul 2026

Reference Number

R-559286