Operational Account Manager, Freight Operations, Road US

We need to output HTML fragment with sections: h3 headings for sections present: About the role? The posting includes a Summary, Duties & Responsibilities, Qualifications/Experience, Skills & Competencies, Physical Demands, Work Environment, Pay (expected base pay range), Benefits (mention of benefits but not specifics). According to rules: include a section ONLY when posting has real, specific content for it. Benefits: they say "Information regarding DSV’s benefits offerings... is available through the DSV Benefits Showcase. Benefits, programs, and eligibility may vary..." No specific benefits listed, so we should NOT create Benefits section. Pay: they give expected base pay range $80,000 – $90,000 Annual. That's specific, so include Pay section. Schedule: not mentioned; no schedule specifics, so omit. We need to use

for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). The headings we can use: Summary (maybe treat as About the role?), Duties & Responsibilities, Qualifications/Experience, Skills & Competencies, Physical Demands, Work Environment, Pay. The instruction says use those exact examples? It says use

for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). It doesn't forbid other headings, but likely we should map to those standard headings. However we have content like Summary, Duties & Responsibilities, Qualifications/Experience, Skills & Competencies, Physical Demands, Work Environment, Pay. We could map Summary to About the role. Duties & Responsibilities to Responsibilities. Qualifications/Experience to Qualifications (or Requirements). Skills & Competencies to Skills. Physical Demands maybe not in list; but we could still use heading Physical Demands as h3? The instruction says use h3 for section headings (e.g. ...). It doesn't say we cannot use other headings, but to be safe we could use those exact headings where applicable. For Physical Demands and Work Environment, they are not in the list but they are substantive; we could still use h3 with those titles. The instruction: "Use

for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule)." It implies those are examples; we can use other headings as needed. Probably fine. We need

• for any list of duties/requirements/benefits. So for duties, responsibilities, qualifications, skills, we should convert each bullet into
• . The posting has sentences separated by periods; we need to split into list items. We'll extract each duty as separate
• . Similarly qualifications: list items. Skills: list items. We must preserve ALL substantive information; do not invent or summarize away detail. So we need to include all duties sentences as list items. Ensure we don't lose any. Let's parse duties: "Develops the overall customer relationship via all methods of communication, phone, email, and in person." "Negotiates with transportation carriers and providers to obtain, set rates and determine services available." "Researches and determines growth opportunities within the branch’s house accounts." "Investigates, actions and establishes new customer leads and opportunities." "Examines customer requests to provide best service options and pricing available." "Proactively handles customer shipment requests." "Utilizes our TMS system and provides data input to facilitate material movement, planning, and scheduling." "Provides direction and sets pricing guidelines for Carrier Sales team." "Monitors shipment tracking progression from pickup through delivery and communicates accurate and up-to-date information to the customer and/or Key Account Manager." "Ensures customer expectations are met or exceeded through close communication with Carrier Sales team." "Tracks and traces shipments from pickup through delivery to ensure accurate and up-to-date shipment information is being provided to customers." "Prepares spend reports as needed and holds regular check ins via QBR or MBR with the customer." "Perform other duties, responsibilities, and project work as assigned by manager." Note capitalization: some start with verb, last one "Perform". We'll keep as is. Qualifications/Experience: "High School Diploma or equivalent (GED) required." "College degree in Business Administration, Logistics or Supply Chain Management preferred" "3 years’ experience in logistics, transportation brokerage, or related field required, 5+ years preferred." "Experience with transportation management systems." We'll list each as
• . Skills & Competencies: "Proficient with all Microsoft Office applications, Word, Excel, Teams and PowerPoint." "Solid analytical experience in Excel required." "Driven, enthusiastic, and highly motivated" "High attention to detail and ability to multitask" "Strong organizational skills" "Ability to thrive under deadlines and work in a team environment, while also delivering independent results" "Excellent interpersonal communication and problem-solving skills, verbal, written and in person" "Strong prioritization skills and works with a sense of urgency" "Proficiency in using a Windows-based computer" "Strong ability to persuade, negotiate, and influence others" "Ability to work flexible hours." "Strong mathematical skills for pricing, negotiating and project development" We'll list each. Physical Demands: It's a paragraph; we can keep as

  (not a list). Work Environment: also paragraph. Pay: we need to include the pay range. Could be

  or maybe

  ? It's not a list; just a statement. Use

  . We must not include boilerplate like EEO, application instructions, etc. Remove those. We also need to remove duplicated lines, cookie/navigation/legal etc. The posting includes a lot of introductory fluff about DSV, vision, etc. That's not part of the job posting specifics? The instruction: "Preserve ALL substantive information; do NOT invent or summarize away detail." The introductory fluff about DSV purpose, vision, employee count, etc. Is that substantive? It's generic company description; but it's part of the posting. However typical job posting includes that; but we might consider it boilerplate? The instruction says remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions. The company overview might be considered boilerplate but not explicitly listed. However it's not specific to the role; but it's still part of the posting. The instruction says "Preserve ALL substantive information". The overview could be considered substantive but generic. However they said "Prefer a few substantive sections over many thin ones." Might be okay to include a short paragraph about the company under maybe "About the role" or "About DSV". But they said do NOT repeat the job title as a heading (the page already shows it) and do NOT put Job ID / requisition numbers as headings — fold minor metadata into a short

  or drop it. The overview could be folded into a short

  under maybe "About the role". But we have a Summary section already describing role. The overview about DSV could be considered company description; maybe we can include it as a brief

  under a section like "About DSV" but not required. The instruction: "Use

  for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule)." So we could have an "About the role" section that includes the summary and maybe company overview. However the summary already covers role. The company overview might be considered "About the role"? Not exactly. Safer to include the summary as is, and maybe include a short paragraph about DSV under "About the role" heading. But we must not invent content; we can include the existing company overview text as a paragraph. Let's extract the overview: At start: "DSV – Global Transport and Logistics At DSV, our purpose is to keep customers’ supply chains flowing and enable the business of our customers by ensuring reliable and efficient transport and logistics services through storage and transport of goods by air, sea and road. Our vision is to create long-term, sustainable growth and value for our customers, employees, shareholders and society. Close to 150,000 employees in over 90 countries work diligently to deliver great customer experiences and high-quality services. As a global leader, our commitment to sustainable business practices is a central element of our overall business strategy. Visit dsv.com and follow us on LinkedIn and Facebook." Later near end there is another similar paragraph: "DSV – Global transport and logistics Working at DSV means playing in a different league. As a global leader in transport and logistics, we have been on an extraordinary journey of growth. Let’s grow together as we continue to innovate, digitalise and build on our achievements. With close to 150,000 colleagues in over 90 countries, we work every day to offer solid services and meet our customers’ needs and help them achieve their goals. We know that the best way to achieve this is by bringing in new talent, fresh perspectives and ambitious individuals like you. At DSV, performance is in our DNA. We don’t just work – we aim to shape the future of logistics. This ambition fuels a dynamic environment built on collaboration with world-class team players, accountability and action. We value inclusivity, embrace different cultures and respect the dignity and rights of every individual. If you want to make an impact, be trusted by customers and grow your career in a forward-thinking company – this is the place to be. Start here. Go anywhere Visit dsv.com and follow us on LinkedIn and Facebook." These are duplicated and generic; we could include one instance maybe. But to avoid duplication, we could include a short paragraph summarizing DSV's purpose etc. However we must preserve ALL substantive information; if we remove some of that generic text, are we removing substantive? It's arguably boilerplate but not explicitly listed to remove. The instruction says remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions. Duplicated lines: we should remove duplicated lines. The two overview paragraphs are duplicated in content (similar). So we should keep only one instance, maybe the first. We'll include that as a short

  under maybe "About DSV" but not required heading. However we have to use

  for section headings; we could add a heading "About DSV" but not in examples. Safer to incorporate into "About the role" section? The summary already describes role; we could prepend company overview as a paragraph before the summary under same heading? But the heading would be "About the role". That might be okay. Alternatively, we could omit the company overview entirely, as it's not specific to the role and might be considered boilerplate. The instruction didn't explicitly say to remove it, but it's not a duty/requirement etc. It's generic marketing. I'd lean to keep it as a brief introductory paragraph before sections, not as a heading. Since they said output ONLY the HTML fragment, we can include a

  with that overview, then headings. Let's decide: include a short paragraph with the first overview (the first block). Then sections: About the role (maybe we just use the Summary as content under that heading). Or we could rename Summary to About the role. The summary currently: "The Operational Account Manager, Freight Operations is an integral part of the Road US team’s freight brokerage operations and assist with the establishment and development of relationships with customers by providing exceptional customer service. They are responsible for developing the branch’s house accounts, while continuously seeking out new growth opportunities with current and new clients and oversee the flow of communication with clients regarding all aspects of the account." We could put that under

  About the role

  . That seems appropriate. Then

  Responsibilities

  with
  of duties.

  Qualifications

  with
  of qualifications.

  Skills

  with
  of skills.

  Physical Demands

  with

  of that paragraph.