Operation Sales

About the Role

Circle Logistics is a third-party logistics (3PL) firm focused on delivering three core promises to our customers: no-fail service, personalized communication, and innovative solutions. We leverage technology, industry experience, and employee ingenuity to provide industry-leading transportation solutions that keep America moving.

Responsibilities

• Build an exciting business strategy and grow your book of business with carriers you'll develop strong relationships with.
• Expand your carrier network while keeping those relationships rock-solid and mutually beneficial.
• Negotiate freight rates that work for everyone and keep the deals flowing.
• Own your daily shipments—ensure pickups and deliveries happen on time.
• Team up with your crew on pricing strategy and account implementation plans.
• Communicate like a pro—both internally and externally—keeping everyone in the loop.
• Jump on transportation problems with urgency and professionalism; you're the problem-solver.
• Hunt for new carriers strategically based on volume and lane density to keep your network fresh.
• Stay sharp on shipping lanes, geography, and seasonality—be the market knowledge expert.
• Smash those KPIs and goals set by department leadership.
• Deliver no-fail service on every single load—that's your reputation on the line.
• Handle and communicate all issues promptly and professionally to the right people.
• Qualify carriers like a pro before booking to prevent any service hiccups.
• Keep the communication flowing with carriers, customers, and Circle teammates.
• Share load details with drivers at booking and keep them updated on any changes—no surprises.
• Escalate issues the right way, following Circle Logistics Escalation Policy.
• Keep your team in the loop with load updates to Operations Representatives, Account Managers, and Client Strategy Managers as needed.
• Build and maintain a solid spreadsheet of current and past carriers—your go-to resource.
• Get competitive same-day freight options to your customer's team and make it happen.
• Step up for critical loads and critical customers—be the hero when it counts.
• Take on additional responsibilities as they come your way.

Requirements

• High School diploma, GED, or equivalent experience required.
• Proficient in Google Drive and Excel (vlookup, pivot tables, reports).

Skills

• Communication skills that shine—both written and verbal, because clarity is your superpower.
• Thrives in the fast lane—you're a multitasking wizard who loves a dynamic, high-energy environment.
• Detail-oriented and organized—your spreadsheets are works of art, and nothing slips through the cracks.
• Positivity is your default setting—you bring good vibes even on the toughest days.
• Professional presence with integrity—you're someone people trust and respect.
• Problem-solving prowess and time management mastery—you're the person who figures it out.
• Work ethic that's rock-solid and reliability you can count on—we need someone we can depend on.

Physical Requirements

• Close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus, with or without corrective lenses.
• Significant walking or other means of mobility.
• Ability to work in a seated position for long periods of time (up to 8 hours).

Benefits

• Promotion path to salary with commission-based role after meeting performance-based benchmarks.
• On-site training and career development.
• Paid holidays and paid time off.
• Insurance benefits include but are not limited to: health, vision, dental, life, and disability.
• 401(k) Plan.
• Room for advancement in a fast-growing company that promotes from within.