Opening Shift Manager (one weekend day a must)

About the role

A McDonald’s Certified Swing Manager oversees daily restaurant operations during assigned shifts, ensuring the restaurant operates safely, efficiently, and in full alignment with McDonald’s brand standards.

Responsibilities

• Directs crew members, assigns positions, and manages floor operations to deliver an exceptional customer experience across all channels.
• Maintains speed of service, order accuracy, food quality, and hospitality to ensure every guest receives fast, friendly, and accurate service.
• Enforces food safety procedures, proper handwashing, time and temperature controls, equipment maintenance, and cleanliness standards.
• Manages labor deployment to support sales volume while controlling costs.
• Monitors waste, completes product counts as required, and protects company assets by following cash-handling and security procedures.
• Trains and coaches crew members on procedures, service behaviors, and brand standards.
• Communicates effectively with the General Manager and other leadership team members regarding shift performance, staffing needs, equipment issues, and customer concerns.
• Documents incidents, resolves guest complaints professionally, and ensures follow-up when needed.

Qualifications

• Must be McDonald’s Certified Swing Manager.
• Strong leadership skills and ability to motivate and develop team members.
• Proven ability to manage multiple tasks and priorities.
• Effective communication and interpersonal skills.
• Ability to enforce food safety and operational compliance.
• Experience in a fast-paced, high-volume environment preferred.

Skills

• Customer service skills
• Leadership skills
• Time management skills
• Food safety knowledge
• Teamwork and collaboration

Benefits

• Comprehensive health insurance
• 401(k) retirement plan
• Flexible scheduling
• Discounted meals at participating restaurants

Pay

• $15.00 per hour

Schedule

• Shifts vary based on restaurant needs