OPC In House - Part Time
Westgate Resorts · Greater Orlando · 2 mo ago
On-siteMarketing$14/hrPart-time
Job Description
Westgate Resorts In-House OPC (Off-Property Consultant)
What You'll Do
- Persuade potential clients to visit Westgate Resorts by helping them maximize their savings on Orlando-area theme parks and attractions.
- Engage with guests and clients throughout the auditing process and pre-qualify candidates for resort tours.
- When guests do not qualify, effectively pivot to ticket sales and/or resort room bookings.
- Provide 5-star customer service to guests and clients to increase resort tour sign-ups, ticket sales, and resort room bookings while representing Westgate Resorts to the highest standard.
- Utilize a consultative sales approach when offering discounted attraction tickets and resort room bookings to enhance the guest experience while maximizing personal commissions.
- Open and close POS ticket sales terminals and accurately balance cash and credit card transactions at the end of each shift.
- Maintain a professional appearance and work environment at all times, including keeping your workstation clean, organized, and clutter-free.
- Stay up to date on ticket prices, resort offerings, and special promotions used as incentives to encourage guests to visit Westgate Resorts.
- Be available for opportunities to work and travel to off-site events, pop-up locations, and conventions with little to no advance notice, within a reasonable distance and based on business needs, experience, and/or performance.
Core Company Values
- Integrity
- Passion
- Work Ethic
Qualifications
- An outgoing, confident, and assertive personality.
- Reliable transportation.
- The ability to handle cash and tickets accurately and securely.
- Enjoyment of working with tourists and vacationing guests.
- A positive, self-motivated attitude and the ability to work effectively in a team environment.
- Excellent face-to-face customer service and communication skills.
- The ability to overcome objections and confidently communicate the value of Westgate Resorts' offerings.
- A flexible work schedule, including mornings, evenings, weekends, and holidays.
- A genuine passion for helping clients find great deals and improving their overall vacation experience.
- The ability to stand for extended periods of time, as required.
- A high school diploma or general education degree (GED), one to three months of related experience and/or training, or an equivalent combination of education and experience.
- The ability to read and comprehend simple instructions, short correspondence, and memos.
- The ability to write simple correspondence.
Additional Information
- 401(k) with Generous Company Match to Support Your Future
- Daily Pay – Access Your Earnings When You Need Them
- Wellness Programs to Support Your Well-Being
- Tuition Assistance to Help You Grow Your Career
- Employee Assistance Program (EAP) – Support When You Need It Most
- Pet Insurance for Your Furry Family Members
- Loyalty Program – Exclusive Discounts on Hotels, Cruises, Resorts, Restaurants, Entertainment, and More
- Low-Cost Gym Membership
- NEW! David A. Siegel Legacy Scholarship – Up to $40,000 for Team Members’ Dependents
- Career Growth and Advancement Opportunities
- Community Involvement – Give Back and Make an Impact
Why Westgate?
- 401(k) with Generous Company Match to Support Your Future
- Daily Pay – Access Your Earnings When You Need Them
- Wellness Programs to Support Your Well-Being
- Tuition Assistance to Help You Grow Your Career
- Employee Assistance Program (EAP) – Support When You Need It Most
- Pet Insurance for Your Furry Family Members
- Loyalty Program – Exclusive Discounts on Hotels, Cruises, Resorts, Restaurants, Entertainment, and More
- Low-Cost Gym Membership
- NEW! David A. Siegel Legacy Scholarship – Up to $40,000 for Team Members’ Dependents
- Career Growth and Advancement Opportunities
- Community Involvement – Give Back and Make an Impact
Additional Details
- Commissions
- Travel Expenses
- Event-related Matters
Company Information
- Westgate Resorts was founded in 1982 starting with a 16-unit resort at Westgate Vacation Villas. It now encompasses more than 14,000 villas at 27 beautiful resorts in premiere travel destinations throughout the United States.
- Employing about 10,000 people, Westgate Resorts has expanded into the largest privately held corporation in the Central Florida area.