Onsite Warehouse Manager - Pallet Services

About the role

As a Warehouse Manager (On-Site Manager), you’ll manage an entire site within a customer’s distribution center. You’ll build and maintain the customer relationship, oversee all operations, and ensure high employee satisfaction for your team.

Responsibilities

• Manage all employees—both administrative and manufacturing—across multiple shifts, with team sizes ranging from three to twenty-five employees
• Communicate goals, manage schedules, and coordinate workloads to achieve facility objectives
• Maintain quality and safety standards throughout the site
• Train and develop associates, ensuring adherence to company policies, procedures, and standards
• Manage customer relationships for the site
• Assist with the new hire process alongside a dedicated Recruiter and Onboarding Team in HR
• Handle employee relations issues locally in conjunction with the Corporate HR team
• Analyze site data to drive continuous improvements in operational excellence
• Draft reports, business correspondence, and procedural instruction manuals
• Present information and respond to questions from managers, clients, customers, and the public
• Monitor employee performance and workload to ensure expectations are met
• Other duties as assigned

Requirements

• Bachelor’s degree preferred; high school diploma or GED required
• Knowledge of Warehouse Management Systems (WMS) preferred
• 5+ years of experience, preferably in retail management, distribution, supply chain, or manufacturing environments
• 3+ years of experience in a supervisory role
• Retail/service industry experience is ideal
• Proficient in Microsoft Office products
• Spanish language skills are a plus in many locations
• Forklift Certification required
• Valid driver’s license to allow for travel as required

Work Environment

• Ability to work in extreme conditions, including exposure to elements, heat, cold, and airborne particulates
• Repetitive body movements such as bending, stooping, walking, turning, pivoting, and standing for entire shifts of varying lengths
• Forklift operation requires sitting for long periods
• Noise levels vary by location
• Personal Protective Equipment (PPE) required, including eye protection, ear protection (mandatory at several locations), and safety shoes
• Specific vision abilities required: close vision, distance vision, and color vision
• May be required to lift pallets by hand, weighing between 50–75 lbs.

Pay

USD $65,000.00 – USD $70,000.00 per year

Benefits

• Competitive pay, holiday pay, and Daily Pay—access to earned wages before payday
• Referral bonuses
• Long-term career advancement opportunities
• Paid Time Off
• Medical, dental, vision, basic life, AD&D, and short-term & long-term disability insurance for eligible full-time employees
• 401(k) Retirement Plan
• Great team environment