Onsite Warehouse Manager - Pallet Services

About the role

As a Warehouse Manager (On-Site Manager), you’ll manage an entire site within a customer’s distribution center. You’ll build and maintain the customer relationship, oversee all operations, and ensure high employee satisfaction for your team.

Responsibilities

• Manage all employees—administrative and manufacturing—across multiple shifts, with team sizes ranging from three to twenty-five employees.
• Communicate goals, manage schedules, and coordinate workloads to achieve facility objectives.
• Maintain quality and safety standards throughout the site.
• Train and develop associates, ensuring adherence to company policies, procedures, and standards.
• Manage customer relationships for the site.
• Assist with the new hire process alongside a dedicated Recruiter and Onboarding Team in HR.
• Handle employee relations issues locally in conjunction with the Corporate HR team.
• Analyze site data to drive continuous improvements in operational excellence.
• Draft reports, business correspondence, and procedural instruction manuals.
• Present information and respond to questions from managers, clients, customers, and the public.
• Monitor employee performance and workload to ensure expectations are met.
• Other duties as assigned.

Requirements

• Bachelor’s degree preferred; high school diploma or GED required.
• Knowledge of Warehouse Management Systems (WMS) preferred.
• 5+ years of experience, preferably in retail management, distribution, supply chain, or manufacturing environments.
• 3+ years of experience in a supervisory role.
• Retail/service industry experience is ideal.
• Proficient in MS Office products.
• Spanish language skills are a plus in many locations.
• Forklift Certification required.
• Valid driver’s license to allow for travel as required.

Work Environment

• Ability to work in extreme conditions, including exposure to elements, heat, cold, and air particulate.
• Repetitive adjustments to body position (bending, stooping, walking, turning, pivoting, and standing) for entire shifts of varying lengths.
• Forklift operation requires sitting for long periods.
• Noise levels vary by location; Personal Protective Equipment (PPE) required (e.g., eye protection, ear protection at several locations, safety shoes).
• Specific vision abilities required: close vision, distance vision, and color vision.
• May be required to lift pallets by hand, weighing between 50 lbs. to 75 lbs.

Pay

USD $65,000.00 - USD $70,000.00 per year.

Benefits

• Competitive pay, holiday pay, and daily pay—access to earned wages before payday.
• Referral bonuses.
• Long-term career advancement opportunities.
• Paid Time Off.
• Medical, dental, vision, basic life, AD&D, and short-term & long-term disability insurance for eligible full-time employees.
• 401(k) Retirement Plan.
• Great team environment.