Onsite Technician
RoShay Services · Huntington, WV · Yesterday
Full-time
Responsibilities
- Provide in-home technical assistance for a variety of devices and systems, including TV mounting, computer repairs, and smart home device installations.
- Diagnose and resolve technical issues efficiently to ensure customer satisfaction.
- Assist customers with setup, troubleshooting, and maintenance of their technology products.
- Maintain a professional and friendly demeanor, delivering exceptional customer service.
- Stay updated on new technologies and product offerings to improve service quality.
Qualifications & Skills
- Strong technical knowledge of consumer electronics, computers, and smart home devices.
- Excellent problem-solving skills and attention to detail.
- Effective communication abilities to explain technical issues clearly.
- Ability to work independently and manage multiple service calls.
- Commitment to continuous learning and professional development.