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Jobs · Project Management · North Carolina

Onsite Sr. Coordinator, Inventory Services

Avantor · Greenville, NC · 3 wk ago
Project Management$22–$25/hrFull-time

About the Role

In this role, you will report to the Manager, Onsite Services and work closely with Avantor’s Lab and Production Services team of over 1,500 on- and off-site expert personnel – and our customers – to perform customized, mission-based lab work and research protocols that help return time back to science.

Location: Greenville, NC
Shift: 7:30AM - 4:00PM (Monday - Friday)
Hourly pay range: $22.00 - $25.00

Benefits

  • Health and Wellness: Medical, Dental, Vision, and Wellness programs (eligible for medical coverage on day 1)
  • Time Off: Paid Time Off (PTO), and Company paid holidays
  • Financial Well-Being: Flexible Spending Account (FSA), Health Savings Accounts (HSA), commuter benefits, 401(k), tuition assistance, employee stock purchase plan discount
  • Added Protection Coverage: Critical illness, hospital indemnity, accident, legal, identity theft protection, pet, auto, and home insurance
  • Recognition: Celebrate peers and earn points to redeem on gifts and products

Responsibilities

  • Manage inventory (consumables, chemicals, samples, etc.) and ensure accurate inventory control.
  • Process requests leading to inventory movement on and off-site and fulfill customer metric reporting.
  • Monitor slow-moving and dead inventory, conduct cycle counting, yearly physical inventories, and reporting.
  • Provide daily customer service and communicate with customers and internal teams regarding inventory management.
  • Perform purchasing functions, including back-order reporting, expediting, document control, and records maintenance.
  • Coordinate customer service functions, including order entry, reporting, metric maintenance, and cost savings tracking.
  • Manage consigned, non-consigned, customer-owned, and 3rd party inventory.
  • Use Avantor and customer systems (SAP, Citrix, Intranet, Avantor Inventory Management Systems, CisPro, etc.) for job duties.
  • Meet safety, performance, and quality goals.
  • Develop programs for service efficiency improvements.
  • Work with Avantor Sales Force and manufacturing representatives.
  • Document organizational changes.
  • Deliver inbound packages to customer contacts.
  • Update and maintain Standard Operating Procedures (SOPs).
  • Perform other duties as assigned.

Requirements

  • High School diploma or GED required.
  • Minimum 2 years of inventory management, material handling, and/or customer service experience required.
  • Microsoft Office experience required, with proficiency in Word and Excel.
  • Understanding and experience in shipping, inventory, and/or purchasing required.
  • Excellent customer service skills, including a professional, can-do demeanor.
  • Effective written and verbal communication skills.
  • Ability to lift 50 lbs.
  • Proactive thinking with task prioritization and self-management skills.
  • High regard for safety, quality, and adherence to protocols.
  • Cross-referencing and inside sales experience strongly desired but not required.
  • Conformance to background checks, health and safety requirements, and security clearances.

Why Avantor?

Dare to go further in your career. Join our global team of 14,000+ associates whose passion for discovery and determination to overcome challenges relentlessly advances life-changing science. The work we do changes people's lives for the better, enabling new patient treatments and therapies. At Avantor, you’ll have the opportunity to contribute your talents, learn new skills, and grow your career in a diverse, equitable, and inclusive culture.

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