OnSite Specialist - San Jose, CA

About the role

Utilizes a wide array of knowledge, technical skills, and critical thinking abilities to facilitate job functions during surgical procedures as well as preoperative and postoperative equipment management.

Responsibilities

• Provides clinical surgical support by managing all relevant equipment.
• Anticipates related device needs of the O.R. staff and surgeon during surgical procedures.
• Is responsible for troubleshooting and maintaining Stryker equipment and other related devices.
• Works with surgeons, O.R. personnel, central processing, biomedical, and all other related personnel.
• Maintains knowledge base of equipment and disposable products through Stryker education training programs.
• Provides physicians and O.R. personnel with information on new and current products.
• Accurately and honestly records and reports data metrics related to all specific job functions on a monthly basis.
• Responsible for maintaining up-to-date account information to ensure continuous high levels of service at the account.
• Accurately records and reports all surgical procedure information.
• Adheres to all Stryker and medical facility policies, standards, and procedures.
• Analyzes and resolves both routine and non-routine product issues expediently using independent judgment.
• Provides on-call services, as required by the medical facility.

Requirements

• Bachelor’s Degree, Associate’s Degree, or equivalent certifications preferred.
• Operating Room experience and demonstrated knowledge of anatomy, surgical procedures, and techniques preferred.
• For Specialists working in Sterile Processing Department: IAHCSMM CRCST Certification within 6 months of start date and on-time yearly renewal.
• Ability to exert up to 50 lbs of force occasionally and/or up to 20 lbs of force constantly to move objects.
• Ability to remain standing and/or walking for an extended period of time.
• Basic computer skills including Microsoft Office, strong verbal and written communication, interpersonal, and organizational skills.
• Excellent time management skills with ability to use independent judgment and critical thinking effectively.
• Must be able to explain and generate detailed guidelines and procedures.
• Maintain professional appearance, work ethic, and attitude required by Stryker and the medical facility.
• Adhere to HIPAA and other related patient confidentiality policies and procedures.
• Must have near visual acuity (corrected), color vision, mobility, bending, standing, stooping, and finger dexterity.
• Must be able to observe and correct minute inconsistencies (e.g., in the printed word, product appearance, etc.).
• Excellent analytical, interpersonal, and equipment problem-solving skills.
• 5-10% travel required.

Pay

$28.06 - $37.96 USD Hourly

Benefits

• Health benefits: Medical and prescription drug insurance, dental insurance, vision insurance, critical illness insurance, accident insurance, hospital indemnity insurance, personalized healthcare support, wellbeing program, and tobacco cessation program.
• Financial benefits: Health Savings Account (HSA), Flexible Spending Accounts (FSAs), 401(k) plan, Employee Stock Purchase Plan (ESPP), basic life and AD&D insurance, and short-term disability insurance.