Onsite Services Crib Associate (Full Time) Pleasant Prairie, WI

About the role

Grainger, W.W. Grainger, Inc., is a leading broad line distributor with operations primarily in North America, Japan, and the United Kingdom. We serve more than 4.5 million customers worldwide with products and solutions delivered through innovative technology and deep customer relationships. Known for our commitment to service and award-winning culture, the company had 2024 revenue of $17.2 billion.

Compensation

This position is hourly. The anticipated base pay compensation range for this role is $20.15 to $25.20 per hour. Additional benefits include medical, dental, vision, and life insurance coverage starting on day one of employment, up to 50% of your paycheck based on hours worked before payday, 18 PTO days annually for full-time employees (accrual prorated based on employment start date), and 6 company holidays per year. There is also a 6% company contribution to a 401(k) Retirement Savings Plan each pay period, no employee contribution required. Employee discounts, parental leave, and other benefits are also available. Safety shoes are provided (where applicable).

Position Details

• Onsite Services Crib Associates (OSCA) perform warehouse and inventory management responsibilities and functions to support inventory integrity, order processing – picking, packing, staging, and shipping, and general maintenance and housekeeping responsibilities to provide a safe and clean work environment.
• You will report to On-Site Service Manager.
• You will receive product from multiple sources including Grainger competitors; put away product and maximize cube space.
• Process backorders to fulfill customer orders and meet order ready times.
• Pick and stage customer orders to achieve our goals and customer expectations.
• Pick and prepare orders for customers. (Tracking items removed from crib)
• Perform inventory counts to ensure inventory accuracy.
• Grounds keeping and trash collection/disposal to provide a clean appearance for customers and employees.
• Support customer service by assisting customers picking up and loading product.
• Resolve customer problems promptly in a manner to retain and promote customer loyalty.

Qualifications

• A high school diploma or equivalent.
• One to three years of experience in a related field.
• Lift 25 to 60 lbs.
• Operate computerized scanning equipment and PC-based programs including SAP.
• Customer service and sales growth-oriented.

Skills

We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex (including pregnancy), national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, protected veteran status or any other protected characteristic under federal, state, or local law. We are proud to be an equal opportunity workplace. We are committed to fostering an inclusive, accessible work environment that includes both providing reasonable accommodations to individuals with disabilities during the application and hiring process as well as throughout the course of one’s employment.